problem when i copy an account from server to server

[M.Jawad]

Hi

I want to migrate my accounts from server to server
I used the option " Transfer >> Copy an account with account password "
but I faced problem and migrating failed

this is failure message appear :

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Attempting to copy sahaba from 67.228.77.96
Trying to fetch cpmove file via cPanel XML-API!
Fetching current backups from remote server......0 backups found...Done
Starting the backup...Done
Waiting for backup to start...Done
Checking remote server for backups.....0 backups found.
Failed to start the backup on the remote machine (if a previous backup is in progress you will need to wait until it is complete)!
(Trace information follows for backup start request).../xml-api/cpanel?xmlin=<cpanelaction><apiversion>1</apiversion><module>Fileman</module><func>fullbackup</func></cpanelaction>



(Trace information follows for initial backups)...


(Trace information follows for backups after request started)...


Failed to fetch cpmove file via cPanel XML-API.
Trying to fetch cpmove file via ftp+cgi!
Attempting to login as sahaba to 67.228.77.96 via ftp
Login ok
Uploading Htaccess
Uploading Wrapper
Uploading Dectector
Uploading Packager
Uploading Downloader
Uploading Killer
Chmoding scripts
Fetching http://67.228.77.96/~sahaba/cgi-bin/...rap.cgi?sahaba (0)....Resolving 67.228.77.96......connecting to 67.228.77.96...@67.228.77.96......connected......receiving......Done
Found uid to be: 6573
Compiling wrapper
Uploading wrapper
Chmodding wrapper
Closing FTP Control
Packing Account using suexec method

...............
...............
...............
DOWNLOAD READY in /home/sahaba/backup-2.21.2011_02-27-35_sahaba.tar.gz
FOUND MD5 to be : dca7398aa9f97ccf8463505ffe7a690a
md5sum is: dca7398aa9f97ccf8463505ffe7a690a

Downloading Tarball
Fetching http://67.228.77.96/~sahaba/cgi-bin/...cct.cgi?sahaba (0).......connecting to 67.228.77.96...@67.228.77.96......connected......receiving...Error 500 while fetching URL http://67.228.77.96//~sahaba/cgi-bin...cct.cgi?sahaba
Removing Scripts using suexec method
Fetching http://67.228.77.96/~sahaba/cgi-bin/...ill.cgi?sahaba (0).......connecting to 67.228.77.96...@67.228.77.96......connected......receiving...Error 500 while fetching URL http://67.228.77.96//~sahaba/cgi-bin...ill.cgi?sahaba
...............
Fetching http://67.228.77.96/cgi-bin/cpdownlo...ill.cgi?sahaba (0).......connecting to 67.228.77.96...@67.228.77.96......connected......receiving...Error 404 while fetching URL http://67.228.77.96//cgi-bin/cpdownl...ill.cgi?sahaba
Failed to download account package!
Failed to fetch account via cpanel and ftp/web


Your settings have been updated.

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please help me to fix this problem because I want to migrate many accounts and I don't able to access SSH in old server
so I must migrate accounts one by one


thanks

[Smiti]

I have the exact same problem...plz help...

[cPanelTristan]

Please try using WHM > Transfers > Copy multiple accounts/packages from another server instead. The prior user was using "Copy an account from another server with account password" instead and that account likely was running out of disk space during the backup process. Since you have root administrator listed for your access level, you should be able to transfer from one machine to the other with the root password to migrate multiple accounts. As root user, you won't run into the same disk space limitations.