Restoring account level email filters

[TGX]

I have a VPS with 20 domains that use cpanel 11. I created a large account level email filter that works well for my main domain. I performed a backup in cpanel of the filter, downloaded the tar file, renamed it to one of my other domain names and imported it. The import appeared to work properly, but when I go into account level email filters on that domain, nothing shows.

How can I replicate my account level filter for all my domains without re-typing everything back in?

Thanks for your suggestions, TG

[cpanelkenneth]

Check the tarball you downloaded to ensure it actually contained the filters.

[TGX]

Yes, I checked it. uncompressed the file and viewed it with a text editor and it listed each entry I had in the filter.

Thanks for the suggeston. TG

[cpanelkenneth]

Do you have root access to the server/vps?

[TGX]

No, the hosting admin maintains that.

[cpanelkenneth]

This appears to be a bug in the current product. Please ask your admin whether the restored backup did create the appropriate entries in /etc/vfilters/example.com (replace example.com with the actual domain).