subdomain ftp access

[moonsoft]

I am using dreamweaver studio MX and trying to define my site i select ftp and enter the main domain name ftp.domain.com i have set up an ftp account and a subdomain for the subdomain with user and password but for some reason i cant access the subdomain using ftp in dreamweaver, any ideas why?? i have even tried to add the subdomain as another cpanel account in whm

HELP!!!

Sincerely,
Aaron Moon
MoojnSoft Systems
Aaron@moonsoftsystems.com

[fwwebs]

Can you login via an FTP client? If not, try using the username@domain.tld (leaving out the subdomain) as your login.

[LarryG]

I have the same problem after upgrade to WHM 9.9.8 cPanel 9.9.8-C66.

No ftp access using either ace ftp or ws_ftp clients. I can create ftp accounts using whm with no apparent errors and change the password etc. but no Joy...!

Any Ideas?

Thanks, Larry G

[djmerlyn]

ftp.sub.domain.com

or try using (for username)

username@domain.com

or

username@sub.domain.com

[LarryG]

the format username@domain.com that did work, now does not work...

formerly username@subdomain.com worked also but not now...?

the ftp server ftp.domain.com that used to work still answers, but refuses to authenticate... like I was using the wrong password or username...

got me...

Larry G