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Thread: Switch account is empty or disabled

  1. #1
    Member
    Join Date
    Sep 2004
    Posts
    54

    Default Switch account is empty or disabled

    Hi.

    Yesterday have problem of space in /usr this problem was reolved, but now, one at reseller enter to dominio/cpanel the Switch account is empty, no have account to select, before work correctly, in the whm-->Tweak Setting-->accounts that can access a cPanel user account: I have selected Root, Account-Owner, and cPanel

    any idea what could be the problem

    thanks

  2. #2
    cPanel Staff cPanelTristan's Avatar
    Join Date
    Oct 2010
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    somewhere over the rainbow
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    7,611
    cPanel/WHM Access Level

    Root Administrator

    Default Re: Switch account is empty or disabled

    Do you see any errors in the logs at /usr/local/cpanel/logs/error_log when trying to access that reseller account?
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