Unable To open Raw Access Files

[Momentum]

I apologize if this is a repost, but I'm unable to find an answer to my question. I am able to download the raw access log files to my computer in the .gz format, but I am unable to unzip or read these files. Is there a program that I should be using? I have tried Ultimate Zip, WinZip, GZip, and 7Zip. But so far I haven't had any luck.

Once I do finally get it unzipped, will I need any special software to read these logs? Is there a simple way to go about this? I've read several posts and answers here about Raw Access Logs but I am still in the dark. Please consider that I am an absolute newbie at this whole server thing. Try to keep the cookies on the lower shelf please... LOL
Thank you in advance for whatever help you can offer.

Momentum

[jester.ro]

if you're a newbie, why don't you use infrmation provided by webalizer/awstats?

those raw logs have only one purpose. to be passed through a better log-analyzer. (there are many professional log-analyzers out there, but they cost money.)

the raw logs are gzipped. i don;'t know if you can open them with winzip(but i think it should work). If not, try WinRAR, that can open them for sure (www.rarlabs.com)
after you open them, there shuld be a tar archive inside, that you can also open with winrar.

then it's the log. it's a text file, and it won't do you any good reading it

[*kb*]

I apologize if this is a repost, but I'm unable to find an answer to my question. I am able to download the raw access log files to my computer in the .gz format, but I am unable to unzip or read these files. Is there a program that I should be using? I have tried Ultimate Zip, WinZip, GZip, and 7Zip. But so far I haven't had any luck.

Once I do finally get it unzipped, will I need any special software to read these logs? Is there a simple way to go about this? I've read several posts and answers here about Raw Access Logs but I am still in the dark. Please consider that I am an absolute newbie at this whole server thing. Try to keep the cookies on the lower shelf please... LOL
Thank you in advance for whatever help you can offer.

Momentum

I'm having the same problem. I think it's a bug:

http://forums.cpanel.net/showthread....hlight=raw+log

Just do a search back through the forum for "raw log". We are not the only ones.

[CoronaRay]

I too had the same problems as the rest of you. I was unable to open or extract my Raw Log .gz Files, then I stumbled on a way to do it.

Step 1: Go to your cPanel.

Step 2: Go to File Manager

Step 3: You should have an option of selecting one of four directories. Choose the "Document Root for" (for your particular website) Note: At the time I did this I also had "Show hidden files selected" Click OK.

Step 4: A web page should open. Look to your left where you should see "public_html/logs"

Step 5: Click on "logs"

Step 6: You should see a list of your Access Log Files. Select one of your files.

Step 7: At the top of your menu bar you should see "Extract". Click it.

Step 8: The icon associated with your file should change to a different icon. At the top of your menu bar, go select "View". Presto!

Hopefully this works for the rest of you. It did for me.

Regards,
CoronaRay

[frankmill]

That's brilliant CoronaRay - thank-you!

Once you have viewed the file, you can copy, then paste into an excel spreadsheet.

I was having problems with the monthly archive, not the daily raw access logs, which I could download ok.

I found opening the text file in notepad++ was much easier than just notepad - from notepad ++ you can then put it into an excel file, and do searches etc.