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Thread: unrouteable mail domain

  1. #1
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    Thumbs down unrouteable mail domain

    Hi

    Users of a particular domain hosted on the cpanel server are not able to send mails to a particular domain. The error message in logs says

    unrouteable mail domain "domainname.com"

    Has anyone come across such problem. Please suggest why it is occuring

    Lawrence

  2. #2
    Member innovative2001's Avatar
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    Default

    Hello,

    It is definitely a mail server problem; please forward such error e-mail message to your system administrator / hosting support. It has no relation with scripting.
    Thank You,

    Web Hosting Innovations
    Windows Web Hosting - Windows & Linux Web Hosting Solutions.
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  3. #3
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Default

    Well, unless the OP is the server admin. In that case, You really need to post the exim_mainlog transaction to determine the reason. BTW, is the domain being sent to hosted on the server, or off-server?
    Jonathan Michaelson

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  4. #4
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    Quote Originally Posted by chirpy
    Well, unless the OP is the server admin. In that case, You really need to post the exim_mainlog transaction to determine the reason. BTW, is the domain being sent to hosted on the server, or off-server?
    I'm suddenly getting the same kind of error, this afternoon, accompanied by this...

    2006-07-06 13:56:20 1FxwU0-0004Th-LK failed to expand condition "${perl{checkspam}}" for lookuphost router: Gid 1006 is not permitted to relay mail at /etc/exim.pl line 365.

    2006-07-06 13:56:20 1FxwU0-0004Th-LK failed to expand condition "${perl{checkspam}}" for literal router: Gid 1006 is not permitted to relay mail at /etc/exim.pl line 365.

    2006-07-06 13:56:20 1FxwU0-0004Th-LK ** tkrebs@heidelhouse.com R=fail_remote_domains: unrouteable mail domain "heidelhouse.com"

  5. #5
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    Quote Originally Posted by bshelton@ole
    I'm suddenly getting the same kind of error, this afternoon, accompanied by this...

    2006-07-06 13:56:20 1FxwU0-0004Th-LK failed to expand condition "${perl{checkspam}}" for lookuphost router: Gid 1006 is not permitted to relay mail at /etc/exim.pl line 365.

    2006-07-06 13:56:20 1FxwU0-0004Th-LK failed to expand condition "${perl{checkspam}}" for literal router: Gid 1006 is not permitted to relay mail at /etc/exim.pl line 365.

    2006-07-06 13:56:20 1FxwU0-0004Th-LK ** tkrebs@heidelhouse.com R=fail_remote_domains: unrouteable mail domain "heidelhouse.com"

    /etc/eximmailtrap seemed to be the culprit.

    WHat process/script creates that guy?

  6. #6
    Member mathew_p_a's Avatar
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    Default unroutable domain

    You may need to check for the domainname in the localdomain file.
    Regards,
    Mathew
    visit http://touchriver.com/

  7. #7
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    Quote Originally Posted by bshelton@ole
    /etc/eximmailtrap seemed to be the culprit.

    WHat process/script creates that guy?
    I think it gets created by setting true tweak settings -> Track the origin of messages sent though the mail server by adding the X-Source headers (exim 4.34+ required) in WHM

  8. #8
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    Default the domain is not routeable

    That just means you are not allowing recursion on your DNS servers. Look in named.conf in your /etc directory. Under "options" you will probably see a recursion no; line. If you remove it save the file and reboot the DNS you will work again. Let me know if you have an actual server where you can edit named.conf and reboot DNS.

    If you do you need to do one more step to make your dns secure. But the above will get you going again as far as outside domains(domains not on your server)
    --Muscleboy

  9. #9
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    I have that problem also:

    My named.conf

    options {
    directory "/var/named";
    dump-file "/var/named/data/cache_dump.db";
    statistics-file "/var/named/data/named_stats.txt";
    version "private";
    allow-recursion { trusted; };
    allow-notify { trusted; };
    allow-transfer { trusted; };

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