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  1. #1
    Registered User
    Join Date
    Dec 2009
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    4

    Default Upload Problem By FileManager

    Hi,

    When Users Upload Files Via Cpanel File Manager Show : File 100% Uploaded
    But File Not Exist And Not Uploaded In Folder !

    With FTP They Can Upload Files Without Problem.

    I Installed Clamv Antivirus And CSF Firewall

    How i Can Fix This problem

  2. #2
    cPanel Product Evangelist Infopro's Avatar
    Join Date
    May 2003
    Location
    Pennsylvania
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    7,893
    cPanel/Enkompass Access Level

    Root Administrator

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    You should check your logs to see if there's any indication to the problem.

    /var/log/messages log would be a good place to start looking, right after attempting to upload something.

    Also you might try another browser to check to see if the problem is browser specific or not.

  3. #3
    cPanel Quality Assurance Analyst cPanelDon's Avatar
    Join Date
    Nov 2008
    Location
    Houston, Texas, U.S.A.
    Posts
    2,555
    cPanel/Enkompass Access Level

    DataCenter Provider

    Lightbulb

    Quote Originally Posted by Desperados View Post
    Hi,

    When Users Upload Files Via Cpanel File Manager Show : File 100% Uploaded
    But File Not Exist And Not Uploaded In Folder !

    With FTP They Can Upload Files Without Problem.

    I Installed Clamv Antivirus And CSF Firewall

    How i Can Fix This problem
    What is the full cPanel version number? Via root SSH access, the following command may be used to obtain the full cPanel version information:
    Code:
    # cat /usr/local/cpanel/version && echo
    Quote Originally Posted by Infopro View Post
    You should check your logs to see if there's any indication to the problem.

    /var/log/messages log would be a good place to start looking, right after attempting to upload something.

    Also you might try another browser to check to see if the problem is browser specific or not.
    In addition to what Infopro has advised, I would also check the cPanel error_log for any related messages; this log file is located at the following path:
    Code:
    /usr/local/cpanel/logs/error_log

  4. #4
    Registered User
    Join Date
    Dec 2009
    Posts
    4

    Default

    Quote Originally Posted by cPanelDon View Post
    What is the full cPanel version number? Via root SSH access, the following command may be used to obtain the full cPanel version information:
    Code:
    # cat /usr/local/cpanel/version && echo


    In addition to what Infopro has advised, I would also check the cPanel error_log for any related messages; this log file is located at the following path:
    Code:
    /usr/local/cpanel/logs/error_log
    Hi Cpanel version : 11.25.0-RELEASE_42399

  5. #5
    Registered User
    Join Date
    Dec 2009
    Posts
    4

    Default

    I Look both /var/log/messages and cpanel error_log but nothing related !

  6. #6
    Member linux7802's Avatar
    Join Date
    Dec 2007
    Posts
    224
    cPanel/Enkompass Access Level

    Root Administrator

    Default Solution

    I would like to recommend you please run upcp on your server as cPanel version is upgraded to 11.25.0-RELEASE_42399 because I am also having many problems after upgraded to 11.25.0-RELEASE_42399 but after running upcp all problems sort out and now I am very happy to access cPanel with 11.25.0-RELEASE_42399 version.I really appreciate cPanel techs works..keep it up

    /scripts/upcp --froce
    Regards,
    G R Sonar
    cPanel Hosting Blog

  7. #7
    Registered User
    Join Date
    Dec 2009
    Posts
    4

    Default

    Problem Was ClamAV Antivirus i Unistalled it and Problem Fixed.

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