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  1. #1
    Registered User
    Join Date
    Dec 2009
    Posts
    3

    Default using cPanel Flash Videos

    I'm just curious, because I see that many have purchased support videos for their support portal; why can't we just use the cPanel Flash Videos?

    For ex., they are available to my clients through cPanel already, so what difference does it make if I make them available to my clients on another page in my site?

    Right now I am testing a setup on this page:
    http://clients.flipflopmedia.com/tutorials.php

    They are viewable by anyone, probably not OK to do. But if I change the code so that they are only viewable if a client is logged in; then what's the difference if they're logged into to cPanel viewing them, or logged in to their client area on my support portal viewing them?

    The video content is being pulled from:
    cPanel Video Tutorials

    Is either way I set this up illegal? Please advice. cPanel Staff? If they frequent this board, I would appreciate their input also.

    Thanks,
    Tracy

  2. #2
    cPanel Staff cPanelJared's Avatar
    Join Date
    Feb 2010
    Location
    Houston, TX
    Posts
    1,066

    Default This is not allowed

    The Flash videos are meant to be included in internal help files only, and using them on a Web site or other publicly-accessible place is not allowed. They are original works and are meant to be used only within our product. Also, their location may change from time to time, eventually making any links to them break.

    This also applies to our documentation at docs.cpanel.net.
    For hands-on assistance, please reference our new support information page: Where should I go for support?
    cPResources: Support Options - Submit a ticket here - Additional Support Options - Forums Search - Mailing Lists(Alt) - Documentation


    -- Jared Ryan, Technical Analyst, cPanel Technical Support

  3. #3
    Registered User
    Join Date
    Dec 2009
    Posts
    3

    Default Thanks!

    Thank you. I was looking to find out if I could legally use them or not, and I got my answer. I will remove them from my testing page and not use them anywhere in my own pages on my site.

    During my research, I found a site using them, you're video's page completely duplicated (I was planning to use them individually with a credit link), but what this person has done is totally wrong!
    /https://www.gigapros.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=116&nav=0,4
    Clicking on 'info' on the movie; the author is the same.

    Thanks again, removing them right now!
    Tracy
    Last edited by Infopro; 06-06-2010 at 05:36 AM.

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