Hi, I just signed up today hoping I can get some help and advice regarding problems with cpanel.
Basically I joined my web host six months ago and am running 28 addon domains. I have had no problems uploading my website files via my software (wysiwyg) to my folders in the file manager and then being able to view my websites online, that was until 04/01/10. Now out of the blue it has malfunctioned, basically I made a small change to my website Index of / and uploaded the new files to the correct folder as usual in file manager, however the files are not appearing in file manager, so I tried uploading the files manually, the system said the files had uploaded successfully but again they are not showing in file manager, hence I can't view my website online.
So I thought I would try my free hosting account (for one domain only) just to check my software was working OK. The files uploaded with no problem and I was able to view my website fine.
I have been emailing my web host for the past 6 days and explaining the issue to them, everytime they asked me either a similar question or try uploading individual files, I have tried everything and nothing is working. The addon domains for the other websites are showing in the files OK, but if I were to amend any of these they would also not work and disappear. So basically after 6 days of frustration I have got nowhere. I appreciate some of you will say change your hosting company, but the issue is why is this not working and why can't they find the problem, all advice would be appreciated?.