when i upload file i can see it

[sohrab.s.d]

hi
i have vps cpanel
have big problem
when i upload file on cpanel upload is load and compelet 100%
but i did not see the file on cpanel
i can upload with ftp
and i update my cpnel and noy effect
plaese help me
thanks

[tuxicans]

Chances are that you are uploading the file to your home directory and you are checking public_html or vice versa.

[sohrab.s.d]

i upload file on public_html in too many account but have problem on all of them

[tuxicans]

i upload file on public_html in too many account but have problem on all of them

If you are uploading using an FTP client such as smartFTP please check the error logs. Also check the settings once again and confirm the user to which you are logging in and also the upload directory is public_html.

In short, if the files are getting uploaded to the server it should be there !

[sohrab.s.d]

how can i check the eror log
when i uplaod with ftp all thing goood but when upload with cpanel the file upload is load to100% butwhen i back to folderi can find nothing

[tuxicans]

how can i check the eror log
when i uplaod with ftp all thing goood but when upload with cpanel the file upload is load to100% butwhen i back to folderi can find nothing

Procedure of Checking the error log will depend on which ftp client you are using. For Eg: if you are using smartftp, error messages will be displayed at the bottom of the Host window in the area called Log View.

Here the best option would be to contact your hosting support and ask him to check server ftp logs and your home folder to see if the file you uploaded is under your home folder.

[sohrab.s.d]

sir
i have no problem with ftp
i use cute ftp and winscp and can uplaod all thing
but
in cpanel can not upload
it maen thta with ftp all thing good
but when i upload with cpanel the file uploading load but nothing i can see

[tuxicans]

Hmm.. Some one should manually check the your account on the server to see the status. Contact your support team.

[sohrab.s.d]

sir i have my vps

[tuxicans]

Still... Some one should manually check the your account on the server to see the status. Contact your support team.

[UBERHOST]

sir i have my vps

Sounds like you need a good management company for your VPS, or at the very least a host that will look into these issues for you.

[sohrab.s.d]

Sounds like you need a good management company for your VPS, or at the very least a host that will look into these issues for you.

plaese help me if you know about this problem

[jemmille]

I'm seeing the same issue on one of our servers. Customer's can upload via FTP/SFTP but using the filemanager or their applications php uploader it is not working. File manger reports success but the file is not in the directory. I've tested on several customer accounts at this time and all are having the same issue. If I find a resolution today I'll post it here.

cPanel 11.24.4-R35075 - WHM 11.24.2 - X 3.9

[daveformerlyof]

Feel free to submit a support request so that we can take a look at your system (see my signature for the link).

[jemmille]

We scoured the cPanel logs for anything and found nothing. We ran an upcp to get version

cPanel 11.24.4-R36167 - WHM 11.24.2 - X 3.9

and it fixed it. Still not sure of the cause, didn't have time to dig too deep before trying an upcp.