Please help! My entire site has been hacked and im locked out [moved]

[puffer123]

Please help! My entire site has been hacked and im locked out.....

Hi guys, I own a fish keeping website, http://www.fish-keeper.com, Im not sure how the hacker gained access but its pointing towards cpanel?, Is there anything i can do to gain access to my site, I have backups of all the content but need access again to be able to fix the damage done, I have tried the password recovery feature on cpanel but i think the hackers have changed the email address as im not getting any emails to change it

Please please help me

[Mat-d-rat]

Do you even have any access to anything? FTP? phpMyAdmin? ssh?

[webignition]

Please help! My entire site has been hacked and im locked out.....

Hi guys, I own a fish keeping website, http://www.fish-keeper.com, Im not sure how the hacker gained access but its pointing towards cpanel?, Is there anything i can do to gain access to my site, I have backups of all the content but need access again to be able to fix the damage done, I have tried the password recovery feature on cpanel but i think the hackers have changed the email address as im not getting any emails to change it

Please please help me

The only option you have is to contact your hosting provider and ask them to change your account password for you.

[puffer123]

no, i can't access anything as they have changed the main password

[Mat-d-rat]

Contact your host provider then. Also report that image to ImageShack, might help track down the hacker.