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  1. #1
    Registered User
    Join Date
    Oct 2004
    Posts
    93

    Default Problem accessing domains

    Hi, Im having a problem with my server. Users cant access their domain using url, but they can do that using account username.
    Any idea why?

  2. #2
    Member
    Join Date
    May 2008
    Posts
    1,203

    Default

    DNS services may be down. Restart DNS services using below command:

    service named.conf restart

  3. #3
    Registered User
    Join Date
    Feb 2005
    Posts
    3

    Default All Sides

    Actually, I think that you may need to check the issue from all sides.

    Users cant access their domain using url
    Please ask yourself if you have the same issue, or not?!!!!

    If yes, so it can be a DNS problem on server. Then you may need to restart DNS service.

    But, please note that you may use the same ISP of your clients. Then it wouldn't be server problem.

    If No, it could be just an ISP delay I mean that the user / Your internet service provider has a kind of delay in updating its DNS database.

    - Whenever you try to check a DNS issue, please try to check from more than end.

    It would be better to check if others can use the URLs http://www.domain.com or not.

    So, try to use web proxies. Something like http://www.pimpmyip.org/
    Use DNS tools something like http://www.dnstools.com/

    - Please note: You may just need to wait for about 2-6 hours.
    Some countries have a problem in their ISPs, and they update their DNS once every 8hours.
    I wish you the best of the best in your business.
    Last edited by technocell; 07-14-2008 at 07:56 AM.

  4. #4
    Member chandro's Avatar
    Join Date
    Nov 2005
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    /home/chandro
    Posts
    99
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    all domains in server cant be accesed via www.domain.com????

    if all are down, check dns like friend say before.


    if not at all, maybe some error at httpd.conf
    http://www.dedicados.com.mx
    msn: ventas[@]dedicados.com.mx
    Servidores - Dominios - Hosting - Shoutcast

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