Hi, we have an account that cannot access ftp using same information that works for whm / cpanel.
The error says:
530 Login authentication failed
Error: No se pudo conectar al servidor
Do you know what can be wrong?
Hi, we have an account that cannot access ftp using same information that works for whm / cpanel.
The error says:
530 Login authentication failed
Error: No se pudo conectar al servidor
Do you know what can be wrong?
Probably a simple typo error ? someones typing o instead of 0 perhaps? try changing the password and login again.
Are you using the username user or user@example.com where user is your username and example.com is your domain? On some servers, you must use user@example.com.