Community Forums
Connect with us on LinkedIn
+ Reply to Thread
Results 1 to 5 of 5
  1. #1
    Member
    Join Date
    Apr 2011
    Location
    Chicago, IL
    Posts
    123
    cPanel/Enkompass Access Level

    Root Administrator

    Default cPGS update

    So i decided i would update my cPGS. click update and wow it updated fast and awesome

    Only problem is it kicked off my Teamspeak 3 server. I get this error

    Error communicating with TS3 server: Error ID ( 2568 ) , Error Message ( insufficient client permissions failed_permid=4878 )

    The server won't even start up. I have tried looking around and have not found a good solution.

    Why would an update knock off my current teamspeak and install the most up to date TS3 without giving me a choice. When i update cpanel WHM it just doesn't forcefully install the most recent version of PHP? Just a thought.... I did not realize that it would do that. However this is a learning experience. What is the best way to fix this?

    Nothing is being blocked by the firewall. Let me know what other information that i can supply.

    Thanks
    tank

  2. #2
    Member
    Join Date
    Apr 2011
    Location
    Chicago, IL
    Posts
    123
    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: cPGS update

    Ok so what I found out so far is that certain permissions were not changed. Go to
    http://www.france-teamspeak.com/perm/permission.php
    To view a list of all those permissions. Now working on how to correct this problem.

  3. #3
    Member
    Join Date
    Apr 2011
    Location
    Chicago, IL
    Posts
    123
    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: cPGS update

    Ok I am surprised that no help from cPGS staff was received. It turned out certain permissions need to be set so that Cpanel can query the server. So need to change permissions on the guest account.

  4. #4
    cPanel Staff
    Join Date
    Dec 2001
    Location
    Houston, TX
    Posts
    1,881

    Default Re: cPGS update

    I've never seen the error you pasted and can't imagine how an update to cPGS would touch any game server files, very odd.
    Put in a ticket if you are having problems with something cPGS related. I don't check the forums as much as I should and until cPGS is out of beta (v1.0) I am the only person supporting it (good to keep in mind if considering using it for paying clients.)
    Need to put in a support ticket for cPGS ? Click on the url below and follow the bottom most link "Submit a Support Request without Logging In"
    https://tickets.cpanel.net/submit/index.cgi?support=1

  5. #5
    Member
    Join Date
    Apr 2011
    Location
    Chicago, IL
    Posts
    123
    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: cPGS update

    The error that was recieved has to do with permissions of the actually ts server settings. basically the update needed better permision. The TS3 server still worked but I resolved it by changing the guest query permissions.

    What I was trying to communicate whey i checked or clicked on update cPGS in the control panel, it forcefully updated the Team Speak or changed permissions but that is fixed now.

Similar Threads & Tags
Similar threads

  1. CPGS Errors When trying to run CS 1.6 with auto update And without
    By Shroomologist in forum cPGS Discussions
    Replies: 1
    Last Post: 12-30-2011, 02:32 PM
  2. Replies: 5
    Last Post: 05-11-2011, 09:59 AM
  3. TF2 Servers don't start since update of Cpanel/CPGS
    By S0Slick in forum cPGS Discussions
    Replies: 5
    Last Post: 01-28-2010, 04:07 AM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube