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  1. #1
    Member
    Join Date
    Apr 2004
    Posts
    5

    Default No logo / text in Cpanel?

    Hi all,

    I have created a gameserver in WHM and allowed a test user to modify it however when I go to the Cpanel for this test user, I get nothing. There is no text or icon for modifying the server against this user.

    I have made sure the user is listed as a reseller and that they have access privelidges to modify the account. I have also reinstalled CPGS just in case I had a bad install but it hasnt changed.

    Can anyone shed any light on this?

  2. #2
    cPanel Staff
    Join Date
    Dec 2001
    Location
    Houston, TX
    Posts
    1,881

    Default

    Reseller access in WHM will only give them access to set up servers for themselves, their users in WHM, it won't give them a cPanel interface. For that, the user must have at least one server configured and "allowed" via the Manage Game settings page in WHM before they will get an icon/text in their cPanel interface. Feel free to put in a ticket for me if you'd like me to set up an example.
    Need to put in a support ticket for cPGS ? Click on the url below and follow the bottom most link "Submit a Support Request without Logging In"
    https://tickets.cpanel.net/submit/index.cgi?support=1

  3. #3
    Member
    Join Date
    Apr 2004
    Posts
    5

    Default

    Hi Darren,

    I've done just that, thanks for helping out so willingly! My server is a virtual private server which could be the issue? Either way it's yours to test soon so feel free to do what you need to in order to check. I'm sure Im doing everything right and am usually good with these sorts of things - just cant figure this one out.

    Many thanks,

    Chris

  4. #4
    Member
    Join Date
    Apr 2004
    Posts
    5

    Default

    Just wanted to come back here and say a MASSIVE thank you to Darren. He solved the problem very quickly, and was down to something as simple as assigning the user an old Cpanel skin. Darren changed it to x3 which does show the CPGS logo and I was away - server running in minutes

    Thanks again Darren - i'm looking forward to see CPGS really take off and I for one will be using it for a long time to come!

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