Community Forums
Connect with us on LinkedIn
+ Reply to Thread
Results 1 to 3 of 3
  1. #1
    Member PPNSteve's Avatar
    Join Date
    Mar 2003
    Location
    Somewhere in Ilex Forest
    Posts
    309
    cPanel/Enkompass Access Level

    Root Administrator

    Default Unable to start remote server

    I try to restart or start a remote server and get this message:
    Code:
    Sorry, this account is not allowed to start game servers,
     please contact your hosting provider for more information.
    What is going on here?

    I'm also the provider.. and as far as I can tell cPGS is set up correctly.. (was working before)
    Last edited by PPNSteve; 04-28-2010 at 11:41 PM.
    Steve H.
    --------------
    1-GB.NET
    Domain Names

  2. #2
    cPanel Staff
    Join Date
    Dec 2001
    Location
    Houston, TX
    Posts
    1,881

    Default

    Check in WHM for that user/game/server install # on the "manage game" page that it is set to allow that install to be used. If it is, please put in a ticket for me to take a look.
    Need to put in a support ticket for cPGS ? Click on the url below and follow the bottom most link "Submit a Support Request without Logging In"
    https://tickets.cpanel.net/submit/index.cgi?support=1

  3. #3
    Member PPNSteve's Avatar
    Join Date
    Mar 2003
    Location
    Somewhere in Ilex Forest
    Posts
    309
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    yes its set correctly..
    Code:
    cPGS Configuration
    Modified ppnstudi_cod4_2_allowed from 1 -> 1
    Modified ppnstudi_cod4_2_append from ->
    Modified ppnstudi_cod4_2_maxclients from 40 -> 40
    Modified ppnstudi_cod4_2_remuser from pubcod4 -> pubcod4
    Modified ppnstudi_cod4_2_srvfile from cod4 -> cod4
    Disabled Unique Command Line
    
    Your changes have been saved.
    ticket entered.. #624657

    wonder what's changed to make it do this.. we made no overt changes to the gs setup.

    hopefully you can help us figure this out.
    Last edited by PPNSteve; 04-29-2010 at 02:08 PM.
    Steve H.
    --------------
    1-GB.NET
    Domain Names

Similar Threads & Tags
Similar threads

  1. Unable to start apache on cpanel server
    By abhilashtt01 in forum cPanel and WHM Discussions
    Replies: 2
    Last Post: 07-07-2011, 09:24 PM
  2. Unable to login to remote FTP server
    By h4ni in forum cPanel and WHM Discussions
    Replies: 2
    Last Post: 02-07-2011, 12:41 PM
  3. Connecting to Remote Server Failed: Unable
    By crazyaboutlinux in forum cPanel and WHM Discussions
    Replies: 15
    Last Post: 04-27-2009, 12:33 AM
  4. Unable to start named
    By edwin.brocke in forum New User Questions
    Replies: 7
    Last Post: 11-30-2008, 02:30 PM
  5. Unable to reload bind on the remote server
    By mathew_p_a in forum cPanel and WHM Discussions
    Replies: 4
    Last Post: 01-29-2007, 10:39 PM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube