cPaddons broken

[ezrj45.com]

Recently I discovered the cPaddons on my WHM no longer work.
I'm running WHM 11.2.0, cPanel 11.11.0-C16908, with perl 5.8.8.
When I click on the link to upgrade, uninstall, or install a script is sits at
"This is a cPanel packaged module. (v0.2)", and nothing ever happens no matter how long I wait. This occurs with both user, and root accounts. I've checked to make sure moderation is not active. Can anyone offer some insight?

[cpdan]

Recently I discovered the cPaddons on my WHM no longer work.
I'm running WHM 11.2.0, cPanel 11.11.0-C16908, with perl 5.8.8.
When I click on the link to upgrade, uninstall, or install a script is sits at
"This is a cPanel packaged module. (v0.2)", and nothing ever happens no matter how long I wait. This occurs with both user, and root accounts. I've checked to make sure moderation is not active. Can anyone offer some insight?

Whats in the error log?

Feel free to create a ticket and post its ID here so I can take a look.

[ezrj45.com]

I'm not seeing any error messages in error_log.
I just noticed that when I do an rpm -q perl, it shows perl-5.8.5-16.RHEL4.
I'm not 100% confident perl is the issue, but I noticed the problem shortly after upgrading to 5.8.8.

[ezrj45.com]

Here is a copy of what shows up in the error log when I try to install a new addon as a user.
Previously I was looking in the apache error_log.
The error messages are the same regardless if I'm using root, or the user.

Mon Sep 10 13:40:51 2007 die [Cpanel:ataStore]: Could not open() file '/home/jeffe/.cpaddons/cPanel::Bulletin_Boards:hpBB.0.yaml' for reading: Permission denied at /usr/local/cpanel/Cpanel/Logger.pm line 35
Cpanel::Logger::cplog('Could not open() file \'/home/jeffe/.cpaddons/cPanel::Bulletin_B...', 'die', 'Cpanel:ataStore', 1) called at /usr/local/cpanel/Cpanel/DataStore.pm line 91
eval {...} called at /usr/local/cpanel/Cpanel/DataStore.pm line 49
Cpanel:ataStore::load_ref('/home/jeffe/.cpaddons/cPanel::Bulletin_Boards:hpBB.0.yaml', 'HASH(0x97c5114)') called at /usr/local/cpanel/Cpanel/cPAddons.pm line 3342
Cpanel::cPAddons::_read_cache('/home/jeffe/.cpaddons/cPanel::Bulletin_Boards:hpBB.0', 'HASH(0x97c5114)') called at /usr/local/cpanel/Cpanel/cPAddons.pm line 819
Cpanel::cPAddons::_handlemod(1, 'cPanel::CMS::Mambo', '3900ad70a104928a4ecdb43fa837e2cc', 'HASH(0x8f84c08)') called at /usr/local/cpanel/Cpanel/cPAddons.pm line 333
Cpanel::cPAddons::cPAddons_mainpg('HASH(0x8f84c08)') called at (eval 31) line 1
eval 'Cpanel::cPAddons::cPAddons_mainpg(@{$argref});' called at cpanel.pl line 1353
main::exectag('<cpanel cPAddons="mainpg(%FORM)">') called at cpanel.pl line 4376
main::dotag(undef) called at cpanel.pl line 4265
main::cpanel_parseblock('SCALAR(0x8f8b7e4)') called at cpanel.pl line 4219
main::cpanel_parse('GLOB(0x91ae3d8)') called at cpanel.pl line 1043

[cpdan]

I'm not seeing any error messages in error_log.
I just noticed that when I do an rpm -q perl, it shows perl-5.8.5-16.RHEL4.
I'm not 100% confident perl is the issue, but I noticed the problem shortly after upgrading to 5.8.8.

Interesting, please create a ticket and post its ID here so I can take a look. I'm unable to reproduce it.

http://support.cpanel.net/

thanks

[cpdan]

Here is a copy of what shows up in the error log when I try to install a new addon as a user.
Previously I was looking in the apache error_log.

I see, cpanel does not use apache so it'd never be in there

Itd be in :
/usr/local/cpanel/logs/error_log

Mon Sep 10 13:40:51 2007 die [Cpanel:ataStore]: Could not open() file '/home/jeffe/.cpaddons/cPanel::Bulletin_Boards:hpBB.0.yaml' for reading: Permission denied at /usr/local/cpanel/Cpanel/Logger.pm line 35

chown jeffe:jeffe /home/jeffe/.cpaddons/cPanel::Bulletin_Boards:hpBB.0.yaml

[ezrj45.com]

That fixed it. Every one of my users have root:root ownership of the files in ~/.cpaddons/.
Thank you for your help.

[cpdan]

That fixed it. Every one of my users have root:root ownership of the files in ~/.cpaddons/.
Thank you for your help.

no problem The condition that caused that was fixed a long time ago, shouldn't happen again