cpaddons won't work anymore - is there a fix?

[kcooper]

I've tried to find the answer to this problem here but simple can't see it.

When I go into Scripts Library I see ...

[a fatal error or timeout occurred while processing this directive]

And the same error when I pick on the scripts to install...

[a fatal error or timeout occurred while processing this directive]
cPAddon cPanel::CMS::Mambo

This is a cPanel packaged module. (v0.2)

Website http://www.mamboserver.com/

It's the same error whatever module you choose.

I am using 10.9.1-STABLE 14304

My error log says ...

(internal death) Sun Jul 1 10:56:56 2007 [6257] error: Can't locate File/Touch.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/cpanel/cpaddons /usr/local/cpanel/perl /usr/lib/perl5/5.6.2/i686-linux /usr/lib/perl5/5.6.2 /usr/lib/perl5/site_perl/5.6.2/i686-linux /usr/lib/perl5/site_perl/5.6.2 /usr/lib/perl5/site_perl .) at /usr/local/cpanel/Cpanel/FileUtils.pm line 33, <THEMELANGFD> line 1084.
eval {...} called at /usr/local/cpanel/Cpanel/FileUtils.pm line 33
Cpanel::FileUtils::touchfile('/var/cpanel/cpaddons_moderated.yaml') called at /usr/local/cpanel/Cpanel/cPAddons.pm line 2577
Cpanel::cPAddons::_write_this('/var/cpanel/cpaddons_moderated.yaml', 'HASH(0x91e85e8)') called at /usr/local/cpanel/Cpanel/cPAddons.pm line 2571
Cpanel::cPAddons::_write_cache('/var/cpanel/cpaddons_moderated', 'HASH(0x91e85e8)') called at /usr/local/cpanel/Cpanel/cPAddons.pm line 2528
Cpanel::cPAddons::_read_cache('/var/cpanel/cpaddons_moderated', 'HASH(0x90413e4)') called at /usr/local/cpanel/Cpanel/cPAddons.pm line 79
Cpanel::cPAddons::cPAddons_init() called at (eval 23) line 1
eval 'Cpanel::cPAddons::cPAddons_init();' called at cpanel.pl line 3597
main::modloader('cPAddons') called at /usr/local/cpanel/Cpanel.pm line 241
Cpanel::loadmodule('cPAddons') called at cpanel.pl line 540
main::exectag('<cpanel cPAddons="mainpg(%FORM)">') called at cpanel.pl line 3496
main::dotag(undef) called at cpanel.pl line 3410
main:arsehtml('GLOB(0x8ef99a8)') called at cpanel.pl line 355
touch: cannot touch `/var/cpanel/cpaddons_moderated.yaml': Permission denied
Sun Jul 1 10:56:56 2007 warn [Cpanel:ataStore]: Could not open() file '/var/cpanel/cpaddons_moderated.yaml' for writing: Permission denied
Sun Jul 1 10:56:56 2007 warn [Cpanel:ataStore]: at /usr/local/cpanel/Cpanel/DataStore.pm line 26
Cpanel:ataStore::store_ref('/var/cpanel/cpaddons_moderated.yaml', 'HASH(0x91e85e8)') called at /usr/local/cpanel/Cpanel/cPAddons.pm line 2579
Cpanel::cPAddons::_write_this('/var/cpanel/cpaddons_moderated.yaml', 'HASH(0x91e85e8)') called at /usr/local/cpanel/Cpanel/cPAddons.pm line 2571
Cpanel::cPAddons::_write_cache('/var/cpanel/cpaddons_moderated', 'HASH(0x91e85e8)') called at /usr/local/cpanel/Cpanel/cPAddons.pm line 2528
Cpanel::cPAddons::_read_cache('/var/cpanel/cpaddons_moderated', 'HASH(0x90413e4)') called at /usr/local/cpanel/Cpanel/cPAddons.pm line 79
Cpanel::cPAddons::cPAddons_init() called at (eval 23) line 1
eval 'Cpanel::cPAddons::cPAddons_init();' called at cpanel.pl line 3597
main::modloader('cPAddons') called at /usr/local/cpanel/Cpanel.pm line 241
Cpanel::loadmodule('cPAddons') called at cpanel.pl line 540
main::exectag('<cpanel cPAddons="mainpg(%FORM)">') called at cpanel.pl line 3496
main::dotag(undef) called at cpanel.pl line 3410
main:arsehtml('GLOB(0x8ef99a8)') called at cpanel.pl line 355
Sun Jul 1 10:56:56 2007 warn [cPAddons]: couldn't make missing yaml out of store
Sun Jul 1 10:56:56 2007 warn [cPAddons]: at /usr/local/cpanel/Cpanel/cPAddons.pm line 2530
Cpanel::cPAddons::_read_cache('/var/cpanel/cpaddons_moderated', 'HASH(0x90413e4)') called at /usr/local/cpanel/Cpanel/cPAddons.pm line 79
Cpanel::cPAddons::cPAddons_init() called at (eval 23) line 1
eval 'Cpanel::cPAddons::cPAddons_init();' called at cpanel.pl line 3597
main::modloader('cPAddons') called at /usr/local/cpanel/Cpanel.pm line 241
Cpanel::loadmodule('cPAddons') called at cpanel.pl line 540
main::exectag('<cpanel cPAddons="mainpg(%FORM)">') called at cpanel.pl line 3496
main::dotag(undef) called at cpanel.pl line 3410
main:arsehtml('GLOB(0x8ef99a8)') called at cpanel.pl line 355

Would really appreciate some help.

Kind regards

Karl

[cpanelnick]

install perl module File::Touch

[triemstr]

I'm having the same problem. File::Touch is installed according to whm and according to the shell check for it. I have version .02 installed:

File::Touch is up to date (0.02).

Also, my log looks the same. Why is INC looking in 5.6.2 directories when it should be looking in my 5.8.8 directory? Right?

/usr/lib/perl5/site_perl/5.6.2 has a CORE file and no perl modules, but File::Touch is in /usr/lib/perl5/site_perl/5.8.8

Do I just remove the 5.6.2 directory and try again? I also have 5.8.0 and 5.8.4 directories, though those have File in them as well. I'm assuming I don't need any of these old directories and I can keep my 5.8.8 directory but would like to make sure before I blow them all away. Plus cpanel may still look in the wrong spot after I blow them away. Thoughts on how to fix?

BTW, I need to load an addon but cannot upgrade cpanel to version 11 for a month at least for other reasons so I'm guessing I need help with a hack or pointed to a script that can recreate INC. I'm using 10.9.0-RELEASE 10737

Thanks,
Kevin

[cpdan]

Have your admin go into WHM -> cPanel -> Manage cPAddons -> Update Moderation

This will get /var/cpanel/cpaddons_moderated turned into /var/cpanel/cpaddons_moderated.yaml

Then it won't be trying to touch or yaml-ify a file that it does not have permission to.

I beleive this situation is detected and avoided in later versions but will check to be sure.

Thanks!

[triemstr]

cpdan, that worked for the most part so thanks a lot for the reply.

I also had to changed ownership in user directories:

/home/user/.cpaddons/cPanel::Bulletin_Boards::phpBB.0.yaml

from root:root to user:user and kept permissions at 600 then it worked.

Thanks again! You're the man cpdan!

-Kevin

[cpdan]

cpdan, that worked for the most part so thanks a lot for the reply.

I also had to changed ownership in user directories:

/home/user/.cpaddons/cPanel::Bulletin_Boards::\phpBB.0.yaml

from root:root to user:user and kept permissions at 600 then it worked.

I see, that was resolved a while ago a shouldn't happen again.

Thanks again! You're the man cpdan!

-Kevin

I'm gald it helped Kevin