cPSupport 0.8.3 Error

[qubix]

When I'm adding this from a user account..

I get the follow:

cPSupport 0.8.3 Setup
HTML::Template not found.
Please have your system admin install this prior to installing cPSupport!


Am I missing something?

Thanks in advance.

[MalinRep]

Hi,
I had the same problem a few days ago. I believe the cPanel tech said to compile the right Perl or something of the sort.

[.:RAIS:.]

Had you went thru the official Pinned topic regarding cPsupport, you would find a post by me that has the required script to be run. cPSupport

Run the command ( posted in the thread I linked to ) in SSH as root.

[brentp]

/scripts/realperlinstaller GD::SecurityImage HTML::Template

Regards,
Brent

[rhenderson]

/scripts/realperlinstaller GD::SecurityImage HTML::Template

Regards,
Brent

root@host [~]# /scripts/perlinstaller HTML::Template GD::SecurityImage
Testing connection speed...(this could take a while)....Done
Three usable mirrors located
Mirror Check passed for cpan.llarian.net
CPAN: Storable loaded ok
Going to read /home/.cpan/Metadata
  Database was generated on Mon, 11 Jul 2005 10:04:18 GMT
HTML::Template is up to date.
GD::SecurityImage is up to date.
perlmod--Install done
root@host [~]# /scripts/realperlinstaller GD::SecurityImage HTML::Template
Testing connection speed...(this could take a while)....Done
Three usable mirrors located
Mirror Check passed for cpan.llarian.net
CPAN: Storable loaded ok
Going to read /home/.cpan/Metadata
  Database was generated on Mon, 11 Jul 2005 10:04:18 GMT
GD::SecurityImage is up to date.
HTML::Template is up to date.
perlmod--Install done

Then when CPSupport is installed

cPSupport 0.8.4 Setup
GD::SecurityImage not found
Please have your system admin install this prior to installing cPSupport!

Any other ideals?

[cPanelBilly]

/scripts/realperlinstaller GD::SecurityImage

[rhenderson]

/scripts/realperlinstaller GD::SecurityImage

Yup I did that (posted in my above message)