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Thread: Accessing Email Filter Log?

  1. #1
    Registered User
    Join Date
    May 2010
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    2

    Default Accessing Email Filter Log?

    Hi,

    I'm not a Cpanel admin. My website hosting is controlled by Cpanel and I'm wondering if, as an end user, I am able to access my email filter log?

    Thanks in advance, I can't seem to find a /var folder acessible to me.

  2. #2
    cPanel Staff cPanelJared's Avatar
    Join Date
    Feb 2010
    Location
    Houston, TX
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    1,463
    cPanel/WHM Access Level

    Root Administrator

    Default

    E-mail filter actions would be in /var/log/exim_mainlog, and there might also be information in exim_paniclog and exim_reject log, also in the /var/log directory, which is only accessible to the root user, not to individual cPanel users. You would need to ask the server administrator to examine the log(s) and gather the information that you want.
    For hands-on assistance, please reference our new support information page: Where should I go for support?
    cPResources: Support Options - Submit a ticket here - Additional Support Options - Forums Search - Mailing Lists(Alt) - Documentation - Find cPanel hosting


    -- Jared Ryan, Technical Analyst, cPanel Technical Support

  3. #3
    Registered User
    Join Date
    May 2010
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    2

    Default

    Thanks! Yes I followed this approach too by contacting my admin.

    Regards

    Jeremy

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