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  1. #1
    Member
    Join Date
    Jul 2006
    Posts
    90

    Default The account or domain may not exist, they may be blacklisted, or missing .. ? is it?

    exim.conf:
    #
    # Trap Failures to Remote Domain
    #

    fail_remote_domains:
    driver = redirect
    domains = ! +local_domains
    allow_fail
    data = ":fail: The mail server could not deliver mail to $local_part@$domain.
    The account or domain may not exist, they may be blacklisted, or missing the pr
    oper dns entries."


    the SMTP transaction test:

    >>> using ACL "check_recipient"
    >>> processing "accept"
    >>> check hosts = :
    >>> host in ":"? no (end of list)
    >>> accept: condition test failed
    >>> processing "warn"
    >>> check condition = ${if and {{match{$local_part}{(.*)-bounces\+.*}} {exists {/usr/local/cpanel/3rdparty/mailman/lists/${lc:$1}/config.pck}}} {yes}{no}}
    >>> = no
    >>> warn: condition test failed
    >>> processing "accept"
    >>> check condition = ${if and {{match{$local_part}{(.*)-bounces\+.*}} {exists {/usr/local/cpanel/3rdparty/mailman/lists/${lc:$1}/config.pck}}} {yes}{no}}
    >>> = no
    >>> accept: condition test failed
    >>> processing "warn"
    >>> check condition = ${if and {{match{$local_part}{(.*)-bounces\+.*}} {exists {/usr/local/cpanel/3rdparty/mailman/lists/${lc:$1}_${lc:$domain}/config.pck}}} {yes}{no}}
    >>> = no
    >>> warn: condition test failed
    >>> processing "accept"
    >>> check condition = ${if and {{match{$local_part}{(.*)-bounces\+.*}} {exists {/usr/local/cpanel/3rdparty/mailman/lists/${lc:$1}_${lc:$domain}/config.pck}}} {yes}{no}}
    >>> = no
    >>> accept: condition test failed
    >>> processing "require"
    >>> check verify = recipient
    >>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    >>> routing psitest@psitest.ro
    >>> psitest.ro in "lsearch;/etc/localdomains"? no (end of list)
    >>> psitest.ro in "+local_domains"? no (end of list)
    >>> psitest.ro in "! +local_domains"? yes (end of list)
    >>> psitest.ro in "! +local_domains"? yes (end of list)
    >>> calling lookuphost router
    >>> lookuphost router declined for psitest@psitest.ro
    >>> psitest.ro in "! +local_domains"? yes (end of list)
    >>> calling literal router
    >>> literal router declined for psitest@psitest.ro
    >>> psitest.ro in "! +local_domains"? yes (end of list)
    >>> calling fail_remote_domains router
    >>> fail_remote_domains router forced address failure
    >>> ----------- end verify ------------
    >>> require: condition test failed

    550-The mail server could not deliver mail to psitest@psitest.ro. The account
    550-or domain may not exist, they may be blacklisted, or missing the proper dns
    550 entries.

    LOG: H=() [IP] F=<test@beeline.ro> rejected RCPT psitest@psitest.ro: The mail server could not deliver mail to psitest@psitest.ro. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.

    ----

    beeline.ro is hosted in our server,
    psitest.ro is not hosted by us, so it shouldn't be [it isn't] in the /etc/localdomains

    the domain is not blacklisted, and has proper dns entries,

    why the message still fails to leave? ok, accept condition failed, why failing?

    thank you,
    Lehel

  2. #2
    cPanel Staff cpanelnick's Avatar
    Join Date
    Feb 2003
    Location
    Houston, TX
    Posts
    4,597

    Default

    Looks like its failing because of dns resolution. Check your /etc/resolv.conf

    try

    dig psitest.ro MX

  3. #3
    Member
    Join Date
    Aug 2001
    Posts
    362

    Default

    Quote Originally Posted by cpanelnick View Post
    Looks like its failing because of dns resolution. Check your /etc/resolv.conf

    try

    dig psitest.ro MX
    Ok I have the same problem. How can you tell the resolv.conf is wrong?
    When I look at the other resolv.conf files they are all the same and those servers work fine and to me the resolv.conf looks fine.

    Please be more specific Nick!
    Webhostingtalk.nl :: For all your Dutch (AMS-IX - Amsterdam) and European hosting quotes
    The best and only hosting forum you need in Europe
    You can ask your quotes and questions in English!

  4. #4
    Member FeeL's Avatar
    Join Date
    Apr 2004
    Location
    Rio de janeiro
    Posts
    142
    cPanel/Enkompass Access Level

    Reseller Owner
    -----------
    FeeL Buarque
    SysAdmin.

  5. #5
    Member
    Join Date
    May 2003
    Location
    Boston, MA USA
    Posts
    34

    Default

    I'm having the same problem, and it only started recently. What is strange about it is that most messages to a particular address are delivered successfully, but occasionally the message delivery fails. And there appears to be no rhyme or reason for it.

  6. #6
    Member
    Join Date
    Oct 2001
    Posts
    25

    Default

    Sorry to bump an old thread but I had a similar issue and this was one of the first results in google.

    I had this same issue and it turned out the remote domain had MX records pointing to an IP address, an incorrect set up of course.

    My solution was to add

    allow_mx_to_ip = yes


    to /etc/exim.conf which fixed the problem.

    Yes I know the owner of the remote domain needs to fix the problem since their set up was incorrect but of course our user just wanted it to work

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