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  1. #1
    Member
    Join Date
    Feb 2007
    Location
    Trondheim, Norway
    Posts
    11

    Default Blank mail from Hotmail in Webmail

    Hi all,

    Got a cPanel server:
    cPanel 11.24.5-S38506 - WHM 11.24.2 - X 3.9

    When I recive the first mail from Hotmail everthing is fine.

    I reply to the mail, all good.
    When sending next message from Hotmail, it's all blank on all three webmail programs.

    Looking on the mail with Thunderbird and Outlook, the mail is perfectly fine...

    Anyone got this issue or know what could cause it..?
    - it only seems like a problem from Hotmail...

    Regards,
    Jan
    Mr. Karlsen
    This post was made under the influence of a mass consumption of Tequilla.
    Please take all comments with a pinch of salt and a slice of lemon

  2. #2
    Member
    Join Date
    Feb 2007
    Location
    Trondheim, Norway
    Posts
    11

    Default

    Also, when looking at the source of the mail on webmail, I can see the text that is missing.

    Did a forced update of cPanel now, but without any luck.
    Mr. Karlsen
    This post was made under the influence of a mass consumption of Tequilla.
    Please take all comments with a pinch of salt and a slice of lemon

  3. #3
    Member
    Join Date
    May 2008
    Posts
    1,203

    Default

    Kindly refer to below mentioned URL which mights helps you to solve your issue

    ninemsn support

  4. #4
    cPanel Quality Assurance Analyst cPanelDon's Avatar
    Join Date
    Nov 2008
    Location
    Houston, Texas, U.S.A.
    Posts
    2,555
    cPanel/Enkompass Access Level

    DataCenter Provider

    Lightbulb

    Quote Originally Posted by jankarlsen View Post
    Also, when looking at the source of the mail on webmail, I can see the text that is missing.
    The described scenario (of "post from Hotmail, reply via Roundcube, reply again from Hotmail, view the blank from Roundcube") currently has a proposed fix that is being tested by our Quality Assurance department.

    For reference; internal case ID: #34150

    Additional reference:
    #1486175 (Mail message is shown with empty body) - Roundcube Webmail
    [0.3] Blank empty message body (see email source inside) - RoundCube Webmail Forum

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