blocked using Barracuda Reputation (Mail delivery failed: returning message to sende)

[crazyaboutlinux]

Hi,

One of our client " sales@example.com " or " OR " *@example.com " whenever they sent mail to their client "xyz@testdomain.com" . they are getting bounce back email. Check below complete headers of bounce you may require.

> ----- Original Message -----
> From: "Mail Delivery System" <Mailer-Daemon@serverA.domain.com>
> To: <sales@example.com>
> Sent: Wednesday, October 06, 2010 3:50 PM
> Subject: Mail delivery failed: returning message to sender
>
>
>> This message was created automatically by mail delivery software.
>>
>> A message that you sent could not be delivered to one or more of its
>> recipients. This is a permanent error. The following address(es) failed:
>>
>> xyz@testdomain.com
>> SMTP error from remote mail server after end of data:
>> host bc2.testdomain.com [119.22x.12x.5x]: 554 Service unavailable; Client
>> host [serverA.domain.com] blocked using Barracuda Reputation;
>> BarracudaCentral.org - Technical Insight for Security Pros

what do you think what is required to be done from our end ??

[nibin]

Hello,

Seems like your mail interface IP is listed in Barracuda RBL, submit a blacklist removal request to them at BarracudaCentral.org - Technical Insight for Security Pros for you IP.

Thank you.