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  1. #1
    Member
    Join Date
    Jun 2007
    Posts
    24

    Default cant send email to hotmail

    hello ,

    all email servers (gmail, mail.com , ...) accept emails coming from my server only hotmail doesn't reicive

    when I run this command in SSH : echo "test mail" | mail -s "test" xxxx@hotmail.com

    I have in my exim_mainlog :
    PHP Code:
    7-09-12 13:44:11 1IVPhb-0008Cm-Rz <= root@server.xxxxx.com U=root P=local S=382
    2007
    -11-24 13:44:12 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]
    2007-11-24 13:44:12 1IVPhb-0008Cm-Rz Completed
    2007
    -11-24 13:44:29 1IVPht-0008D9-UC <= root@server.xxxxxx.com U=root P=local S=382
    2007
    -11-24 13:44:30 1IVPht-0008D9-UC => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx1.hotmail.com [65.54.244.136]
    2007-11-24 13:44:30 1IVPht-0008D9-UC Completed
    2 1IVPhb
    -0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]
    2007-11-24 13:44:12 1IVPhb-0008Cm-Rz Completed 


    telnet mx4.hotmail.com 25 give :
    PHP Code:
    [root@server ~]# telnet mx4.hotmail.com 25
    Trying 65.54.245.104...
    Connected to mx4.hotmail.com (65.54.245.104).
    Escape character is '^]'.
    220 bay0-mc10-f4.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.com/Anti-spam/. Violations will result in use of equipment located in California and other states. Wed, 12 Sep 2007 03:49:15 -0700 


    my datacenter reply me :
    PHP Code:
        Hello,

    We have investigated your issue in detailWe tried to sent mails from the server to our Softlayer hotmail accountFrom the logsit is clear that the mails are sent successfully from the server.

    =========
    2007-11-23 23:50:29 1IviI1-0001De-SX <= root@server.XXXX.net U=root P=local S=361
    2007
    -11-23 23:50:30 1IviI1-0001De-SX => XXXX@hotmail.com R=lookuphost T=remote_smtp H=mx3.hotmail.com [65.54.244.200]
    2007-11-23 23:50:30 1IviI1-0001De-SX Completed
    ========

    But this is not received at the hotmail mailboxHence this is an issue at their endYou may contact the hotmail support to resolve this.

    Regarding the spammingwe could find a lot of mails from the user nobodyYou can prevent the user nobody from sending the mail from WHM as follows.

    Please select the option "Prevent the user "nobody" from sending out mail to remote addresses" from WHM >> Main >> Server Configuration >> Tweak Settings >> Mail option.

    Please try this and let us know in case you need any further assistance in this regard.

    Regards 
    any trick for fix this problem please ??
    Last edited by xserverx; 11-23-2007 at 10:07 PM.

  2. #2
    cPanel Partner NOC cPanel Partner NOC Badge AndyReed's Avatar
    Join Date
    May 2004
    Location
    Minneapolis, MN
    Posts
    2,223

    Default

    Quote Originally Posted by xserverx View Post
    You may contact the hotmail support to resolve this.

    any trick for fix this problem please ??
    Read this article: Tips to avoid getting your server blocked by MSN/Hotmail: http://servertune.com/kbase/entry/142/
    If that doesn't help, you need to contact MSN/hotmail to whitelist your server.
    Andy Reed
    RHCE and CCNA
    ServerTune.com

  3. #3
    Member
    Join Date
    Jun 2007
    Posts
    24

    Default

    thank you I have been resolv this problem with hotmail

  4. #4
    Member
    Join Date
    Aug 2004
    Posts
    174

    Default

    Hi how did you resolve it? I have the same problem

  5. #5
    Member
    Join Date
    May 2005
    Posts
    235

    Default

    Yes please post how it was resolved. Same issue here.

  6. #6
    Member
    Join Date
    Jun 2007
    Posts
    24

    Default

    you must be add a valid SPF tou your domains and complet this form
    https://support.msn.com/eform.aspx?p...ail&ct=eformts

  7. #7
    Member
    Join Date
    Jan 2008
    Posts
    6

    Default Postmaster for hotmail and Yahoo

    Usually, when having these issues. It is best to refer to the postmaster section.

    Having shared server environments, you get users that spam and cause the server to be blacklisted.

    SPF records are really only good if you are working with spoofing.

    http://postmaster.hotmail.com/FAQ.aspx
    http://help.yahoo.com/l/us/yahoo/mail/postmaster/


    I don't any issues with Gmail but I do with Yahoo and Hotmail often.

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