central_filter T=**bypassed**

[Zazoos1]

My husband and I both have hosted accounts on the same server we manage. The last two days, every time he sends an email to me, I do not get it. The mail log for the email in question always says:

2010-01-16 12:44:42 1NWCht-0005Do-Nw => /dev/null <robyn@XXXXXXX.com> R=central_filter T=**bypassed**
2010-01-16 12:44:42 1NWCht-0005Do-Nw Completed

The R=central_filter T=**bypassed** part I have never seen before and am feeling confident it is the cause of the lost email. Can anyone tell me what this means and how I can correct it? I have tried Googling R=central_filter T=**bypassed** as well as searching this forum, but have not found a possible cause or solution. The default email setting is set to fail on my domain. But the email account he is sending to is valid and not a forwarder or catch-all.

Any help is appreciated.

[dalem]

its an email filter set up in a cpanel user account

[Zazoos1]

its an email filter set up in a cpanel user account

Thank you for your reply. Can you tell me where exactly to go to disable it? I ahve been looking all day.

[dalem]

User Level Filtering Icon in cpanel