default email address

[donmck]

Hi Gang, just signed on for this one question.

I am hosted with http://www.affordablehost.com and they recently upgraded their cPanel Version, which I believe is V 9, as this is what I can see when I enter my cPanel admin. "cPanel 9".

My default email address was working correctly up to about a week ago, but now it isn't. They claim the new version doesn't support what I need, but as it is still in the manual, I believe it should.

What I am trying to do is to bounce any non-existant email address with the default address of:
:fail: No such address here. See http://www.dontronics.com/e-mail.html

This returns the following message back to the user when there is no recipient listed:
----- The following addresses had permanent fatal errors -----
(reason: 550 no such address here. See http://www.dontronics.com/e-mail.html)

Now it doesn't work.

Should it still be working or has cPanel removed a feature, which seems to be a big step backwards if this is the case.

Thanks in advance,

Don...

--
Don McKenzie
E-Mail Contact Page: http://www.e-dotcom.com/ecp.php?un=Dontronics

[chirpy]

Is it that you believe that :fail: doesn't work, or that the error message returned to the sender is not the same as you specify after the :fail: ?

If it's the former, then it certainly does and should work in cPanel.

IF it's the latter, then this is an issue with cPanel's exim configuration and can be remedied with a fix I worked out (obviously your host would have to implement it):
http://forums.cpanel.net/showthread.php?p=155578

[donmck]

OK, thanks very much Jonathan.

It is the later.

I'll throw the thread text at them, and see how they perfom.

Cheers Don...

[donmck]

Thanks Very Much Jonathan.

With that info, we got it fixed in no time.

Cheers Don...

[chirpy]

Great, glad I could help