email no such person here

[hanliong]

I have very strange problem.
I have an email with name example: booking@domain.
I already set up this email at cpanel.
But, tomorrow, when people send the email to booking@domain, it always bounce with error: no such person here. Even those email was exist.

And this happen to all domain in this server. All domain can't receive email even the user is exist.

But, when i try to create 1 account at 1 domain. All email at all domain works fine.

But it happen everyday. So i have to do this everyday.
Can you help me please?

Thanks

[chirpy]

It sounds like a DNS problem. Are the MX records for the domains definitely pointing to your server? You can check using dnsstuff.com or similar.

If they are you need to tail the /var/log/exim_mainlog (on linux servers) and watch for messaged about incoming email. If you don't see any messages when you send an email in, it's probably not getting to the server at all and would definitely suggest a DNS setup problem.

[hanliong]

Everything just fine. DNS and MX record is good. When i tail -f exim_mainlog, here is the message:

2008-07-23 19:14:17 H=ti-out-0910.google.com [209.85.142.190] Warning: Sender rate 0.0 / 1h
2008-07-23 19:14:17 H=ti-out-0910.google.com [209.85.142.190] F=<info@*******.com> rejected RCPT <booking@******.com>: No Such User Here

It happen every day. If i force to exim update, it can work again. But should i do this everyday? i dont think so.

I can login to through webmail with this email user. But when try to send message, the error show this:

Message not sent. Server replied:

Authentication failed
535 Incorrect authentication data

What i have to do again? My datacenter even can't resolve this problem.
Thanks

[hanliong]

I try to saw at the mail folder. And its very strange.

like this (hidden the owner of the account):

lrwxrwxrwx 1 28 Jul 25 23:17 .mail_name@domain_com -> domain.com/mail_name
drwxr-x--- 3 2048 Jul 25 23:17 domain.com
drwx------ 2 2048 Jul 21 03:51 cur
drwx------ 2 2048 Jul 21 03:51 new
drwx------ 2 2048 Jul 21 03:51 tmp

at another server, there's no lrwxrwxrwx 1 28 Jul 25 23:17 .mail_name@domain_com -> domain.com/mail_name

Is there any different with the exim?