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  1. #1
    Member
    Join Date
    Aug 2006
    Posts
    5

    Default Email not working (web/pop/imap)

    Fresh install of Cpanel through my provider. I created my site (via whm) and began the rebuilding process. I tried to create several email address but ran into a brick wall:

    I can create an email account within cpanel.

    When I try and access it via pop3 I get:
    Code:
    Task 'XXX.nett - Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts.  The server responded: -ERR Login failed.'
    In outlook I can find smtp server, I can find pop3 server but I failed to log onto incoming mail server.

    When I try to connect via the web I get the following:

    click "read webmail" from cpanel -> enter my password for my email -> I'm told i'm logged into my email account and I am now presented with a choice of Horde or Squirrelmail. If I select Horde: I'm asked for a language -> I receive the following errors
    Code:
    Notice: Unknown(): Login failed. (errflg=1) in Unknown on line 0
    
    Notice: Unknown(): Login failed. (errflg=1) in Unknown on line 0
    
    Notice: Unknown(): Login failed. (errflg=1) in Unknown on line 0
    
    Notice: Unknown(): Too many login failures (errflg=2) in Unknown on line 0
    When I try and log into squirrelmail I get:
    Code:
    Unknown user or password incorrect.
    when logging into the web or through outlook I use my full account name mailname@mydomain.net or mailname+mydomain.net without any luck.

    Ive searched but can not find any answers, I've also tried several things but still not luck.

    Thanks in advance, loosing hair rapidly

    I should also add I'm running 10.8.2-RELEASE 119

  2. #2
    Member
    Join Date
    Aug 2006
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    5

    Default

    I should also add, that a second domain I created is doing the same thing.

    Also note that both domains both default email addresses are also coming back with the same unknown user name/password.

    could it be I did not set something up in the main whm?

  3. #3
    Member
    Join Date
    Aug 2006
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    Default

    hehe I keep replying to my thread LOL

    I think I found the problem, kind of.

    I restarted exim, pop3 and imap and it's now working ???? I wonder if I need to do this after I add each new email?

    Hope this may help someone in the future.

    sorry for all the posts

  4. #4
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Jun 2002
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    Go on, have a guess
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    Default

    Check in WHM > Service Manager > and make sure that the tick boxes for antirelayd, pop, imap and syslog are ticked (both for each). You should also tick any of the others that you use to ensure that chkservd (the process that ensures that the applications are running) restarts them if they fail.
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

  5. #5
    Member
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    Aug 2006
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    Default

    Thanks added all those second check marks. The service restarted and it's working fine now.

    baby steps with a new control panel, thanks for the reply

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