Email Problem - SMTP or DNS ?

[rilker]

Hello,

Hello, I am writing to fix this problem for at least 50 hours!!! With solution, I think here will be the best place to go !

I installed cpanel in my new server 3 days ago, and looks like everything
working fine, except email. I reinstalled yesteday the server and cpanel, but the problem continue.
PROBLEM: I cant send or receive email from any domain hosted, error 500-550. I am placing info about 1 domain (myhelpdesk.com.br)

Follow the info I have:

1) GENERAL
Main domain: ikanos.com.br
hostname: iguape.ikanos.com.br
Registar: is pointing to ns1.ikanos.com.br and ns2.ikanos.com.br
Reverse DNS pointing to iguape.ikanos.com
I can ping on mail.myhelpdesk.com.br

2) HOSTS
127.0.0.1 localhost
189.126.104.128 iguape.ikanos.com.br iguape XXXCNN0478 XXXCNN0478.locaweb-net.locaweb.com.br

3) /var/named/myhelpdesk.com.br.db
; cPanel 11.24.4-RELEASE_33609
; Zone file for myhelpdesk.com.br
$TTL 14400
@ 86400 IN SOA ns1.ikanos.com.br. rilker.pobox.com. (
2009012502 ; serial, todays date+todays
86400 ; refresh, seconds
7200 ; retry, seconds
3600000 ; expire, seconds
86400 ) ; minimum, seconds

myhelpdesk.com.br. 86400 IN NS ns1.ikanos.com.br.
myhelpdesk.com.br. 86400 IN NS ns2.ikanos.com.br.


myhelpdesk.com.br. IN A 189.126.104.128

localhost.myhelpdesk.com.br. IN A 127.0.0.1

mx-189-126-104-128 IN A 189.126.104.128
myhelpdesk.com.br. IN MX 0 mx-189-126-104-128

mail IN CNAME myhelpdesk.com.br.
www IN CNAME myhelpdesk.com.br.
ftp IN A 189.126.104.128
cpanel IN A 189.126.104.128
whm IN A 189.126.104.128
webmail IN A 189.126.104.128
webdisk IN A 189.126.104.128

4) iguape.ikanos.com.br
; cPanel 11.24.4-RELEASE_33609
; Zone file for iguape.ikanos.com.br
$TTL 14400
@ 86400 IN SOA ns1.ikanos.com.br. rilker.pobox.com. (
2009012401 ; serial, todays date+todays
86400 ; refresh, seconds
7200 ; retry, seconds
3600000 ; expire, seconds
86400 ) ; minimum, seconds

iguape.ikanos.com.br. 86400 IN NS ns1.ikanos.com.br.
iguape.ikanos.com.br. 86400 IN NS ns2.ikanos.com.br.


iguape.ikanos.com.br. IN A 189.126.104.128

localhost.iguape.ikanos.com.br. IN A 127.0.0.1

iguape.ikanos.com.br. IN MX 0 iguape.ikanos.com.br.

mail IN CNAME iguape.ikanos.com.br.
www IN CNAME iguape.ikanos.com.br.
ftp IN CNAME iguape.ikanos.com.br.


5) /var/named/ns1.ikanos.com.br.db
; cPanel 11.24.4-RELEASE_33609
; Zone file for ns1.ikanos.com.br
$TTL 14400
@ 86400 IN SOA ns1.ikanos.com.br. rilker.pobox.com. (
2009012401 ; serial, todays date+todays
86400 ; refresh, seconds
7200 ; retry, seconds
3600000 ; expire, seconds
86400 ) ; minimum, seconds

ns1.ikanos.com.br. 86400 IN NS ns1.ikanos.com.br.
ns1.ikanos.com.br. 86400 IN NS ns2.ikanos.com.br.


ns1.ikanos.com.br. IN A 189.126.104.128

localhost.ns1.ikanos.com.br. IN A 127.0.0.1

ns1.ikanos.com.br. IN MX 0 ns1.ikanos.com.br.

mail IN CNAME ns1.ikanos.com.br.
www IN CNAME ns1.ikanos.com.br.
ftp IN CNAME ns1.ikanos.com.br.

7) LITTLE OF MAILLOG
Jan 25 19:20:51 iguape spamd[14789]: spamd: setuid to root succeeded
Jan 25 19:20:51 iguape spamd[14789]: spamd: still running as root: user not specified with -u, not found, or set to root, falling back to nobody
Jan 25 19:20:51 iguape spamd[14789]: spamd: processing message <GTUBE1.1010101@example.net> for root:99
Jan 25 19:20:51 iguape spamd[14789]: auto-whitelist: open of auto-whitelist file failed: locker: safe_lock: cannot create tmp lockfile /.spamassassin/auto-whitelist.lock.iguape.ikanos.com.br.14789 for /.spamassassin/auto-whitelist.lock: No such file or directory
Jan 25 19:20:51 iguape spamd[14789]: spamd: identified spam (1000.0/5.0) for root:99 in 0.1 seconds, 834 bytes.
Jan 25 19:20:51 iguape spamd[14789]: spamd: result: Y 999 - GTUBE,NO_RECEIVED,NO_RELAYS scantime=0.1,size=834,user=root,uid=99,required_score=5.0,rhost=localhost,raddr=127.0.0.1,rport=37891,mid=<GTUBE1.1010101@example.net>,autolearn=no,shortcircuit=no
Jan 25 19:20:51 iguape dovecot: pop3-login: Aborted login (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
Jan 25 19:20:51 iguape spamd[14781]: prefork: child states: I
Jan 25 19:21:06 iguape dovecot: imap-login: Login: user=<__cpanel__service__auth__imap__mcy3pfb_7aabqpn6uuy_ruywlh6ocgp_yk4_5evxqnqshs...>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, secured
Jan 25 19:21:07 iguape dovecot: IMAP(__cpanel__service__auth__imap__mcy3pfb_7aabqpn6uuy_ruywlh6ocgp_yk4_5evxqnqshsczmoeqk34w23ylg0zz): Disconnected: Logged out bytes=11/46
Jan 25 19:25:52 iguape spamd[14789]: spamd: connection from localhost [127.0.0.1] at port 50944
Jan 25 19:25:52 iguape spamd[14789]: spamd: setuid to root succeeded
Jan 25 19:25:52 iguape spamd[14789]: spamd: still running as root: user not specified with -u, not found, or set to root, falling back to nobody
Jan 25 19:25:52 iguape spamd[14789]: spamd: processing message <GTUBE1.1010101@example.net> for root:99
Jan 25 19:25:52 iguape spamd[14789]: auto-whitelist: open of auto-whitelist file failed: locker: safe_lock: cannot create tmp lockfile /.spamassassin/auto-whitelist.lock.iguape.ikanos.com.br.14789 for /.spamassassin/auto-whitelist.lock: No such file or directory
Jan 25 19:25:52 iguape spamd[14789]: spamd: identified spam (1000.0/5.0) for root:99 in 0.1 seconds, 834 bytes.
Jan 25 19:25:52 iguape spamd[14789]: spamd: result: Y 999 - GTUBE,NO_RECEIVED,NO_RELAYS scantime=0.1,size=834,user=root,uid=99,required_score=5.0,rhost=localhost,raddr=127.0.0.1,rport=50944,mid=<GTUBE1.1010101@example.net>,autolearn=no,shortcircuit=no
Jan 25 19:25:52 iguape dovecot: pop3-login: Aborted login (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
Jan 25 19:25:52 iguape spamd[14781]: prefork: child states: I
Jan 25 19:26:05 iguape dovecot: imap-login: Login: user=<__cpanel__service__auth__imap__jcfkm7bqy3fto5l0gu34j1qybrpz2nlxqmrjhsaxk13j8e...>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, secured
Jan 25 19:26:06 iguape dovecot: IMAP(__cpanel__service__auth__imap__jcfkm7bqy3fto5l0gu34j1qybrpz2nlxqmrjhsaxk13j8ejxtydixt8syfhemkym): Disconnected: Logged out bytes=11/19
Jan 25 19:30:53 iguape spamd[14789]: spamd: connection from localhost [127.0.0.1] at port 48386
Jan 25 19:30:53 iguape spamd[14789]: spamd: setuid to root succeeded
Jan 25 19:30:53 iguape spamd[14789]: spamd: still running as root: user not specified with -u, not found, or set to root, falling back to nobody
Jan 25 19:30:53 iguape spamd[14789]: spamd: processing message <GTUBE1.1010101@example.net> for root:99
Jan 25 19:30:53 iguape spamd[14789]: auto-whitelist: open of auto-whitelist file failed: locker: safe_lock: cannot create tmp lockfile /.spamassassin/auto-whitelist.lock.iguape.ikanos.com.br.14789 for /.spamassassin/auto-whitelist.lock: No such file or directory
Jan 25 19:30:53 iguape spamd[14789]: spamd: identified spam (1000.0/5.0) for root:99 in 0.1 seconds, 834 bytes.
Jan 25 19:30:53 iguape spamd[14789]: spamd: result: Y 999 - GTUBE,NO_RECEIVED,NO_RELAYS scantime=0.1,size=834,user=root,uid=99,required_score=5.0,rhost=localhost,raddr=127.0.0.1,rport=48386,mid=<GTUBE1.1010101@example.net>,autolearn=no,shortcircuit=no
Jan 25 19:30:53 iguape dovecot: pop3-login: Aborted login (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
Jan 25 19:30:53 iguape spamd[14781]: prefork: child states: I
Jan 25 19:31:07 iguape dovecot: imap-login: Login: user=<__cpanel__service__auth__imap__1dsy5qcn2flnaujc72lk3fjjkgnn0xsjxbjykhtxijtk5f...>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, secured
Jan 25 19:31:07 iguape dovecot: IMAP(__cpanel__service__auth__imap__1dsy5qcn2flnaujc72lk3fjjkgnn0xsjxbjykhtxijtk5ffljjoucinmpbyjqkn1): Disconnected: Logged out bytes=11/19
root@iguape [/var/log]#


What else can I do ?

Thanks for any Help!!!!