We have been on webservers using cpanel for over 6 years.
Currently we are on a shared server which has recently been upgraded to cpanel 11.32.3 (build 21).
With 11.32.3 (build21) we have new email problems that we have never seen before.
The big issue is reported as
"Domain *******.com has exceeded the max defers and failures per hour (5/5 (50%)) allowed. Message discarded."
We know that this is caused by a history of attempting to send emails to non existent addresses but it is never the faulty emails that get blocked but good emails that we wish to be sent to our customers.
Is this a user level setting? Can it be changed to say 10/10 per hour?
How can I change the setting?
Where can I read about this facility