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Thread: Email redirection no longer working.

  1. #1
    Registered User
    Join Date
    Nov 2010
    Posts
    3

    Question Email redirection no longer working.

    Hi,

    Emails which are sent to my domain name use to instantly be redirected to my private email address which is a hotmail account. This system was working perfectly until today. I may add that I created a sub-domain for my forum and added the DNS Zone Names too as A records this was all done yesterday - so I am thinking maybe this has something to do with it? Not really sure.

    Regards
    -Slap

  2. #2
    cPanel Staff cPanelMichael's Avatar
    Join Date
    Apr 2011
    Posts
    11,907
    cPanel/WHM Access Level

    Root Administrator

    Default Re: Email redirection no longer working.

    Hello

    Please use the following command to determine if the email was actually forwarded:

    Code:
    # /usr/sbin/exigrep email@domain.com /var/log/exim_mainlog
    Replace "email@domain.com" with an actual email address you have sent to your domain name from. You will see output that specifies the destination of the email, and any specific error messages if the forward failed.

    Also, please ensure the forwarder is active for the email account or domain name within cPanel.

    Thank you.
    cPResources: Support Options - Submit a ticket here - Additional Support Options - Forums Search - Mailing Lists - Documentation - Migration Services - Change Logs
    -- cPanelMichael - Migration Specialist, Technical Analyst, cPanel Technical Support

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