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  1. #1
    Member
    Join Date
    Oct 2007
    Posts
    25

    Default Error "Incorrect information in file: './roundcube/use" when running /scripts/pkgacct

    When running /scripts/pkgacct, I get the following error:

    Grabbing mysql dbs........ horde.turba_objects horde.horde_prefs horde.kronolith_events horde.kronolith_storage horde.mnemo_memos horde.nag_tasks ERROR 1033 (HY000) at line 1: Incorrect information in file: './roundcube/users.frm'...Done
    First, is this anything to worry about?

    Second, is there anything I should do to address it?

    Thanks

  2. #2
    cPanel Development cpanelkenneth's Avatar
    Join Date
    Apr 2006
    Posts
    3,788
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Sounds like that file may be corrupted. Try using myisamchk on the file.

  3. #3
    Member sneader's Avatar
    Join Date
    Aug 2003
    Location
    La Crosse, WI
    Posts
    932
    cPanel/Enkompass Access Level

    Root Administrator

    Default Solution is to reinstall Roundcube and Horde

    I had the same problem and using myisamchk did not resolve the problem.

    I opened a ticket with cPanel, and they wrote:

    The error is with the .frm files of the database, not the .MYI which is what the myisamchk utility repairs. So, I went ahead and reinstalled roundcube and horde (without having to lose the database) and this error has indeed disappeared.
    Hope this helps.

    - Scott

  4. #4
    Member
    Join Date
    Jan 2004
    Posts
    40

    Default

    how to reinstalled roundcube and horde ?

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