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  1. #1
    Member
    Join Date
    Nov 2004
    Posts
    44

    Default Exim ERROR - unknown user

    Hello,

    Recently we are facing exim issues,here we could able to send mail but we are not getting mails in INBOX.When we did check for logs and seems it is a global issue on server.Please check the logs below and update us for the solution -

    -----------------------
    2009-02-07 18:35:44 H=(36.148.227.124.broad.nn.gx.dynamic.163data.com.cn) [124.227.148.36] Warning: Sender rate 2.0 / 1h
    2009-02-07 18:35:44 H=(36.148.227.124.broad.nn.gx.dynamic.163data.com.cn) [124.227.148.36] F=<waterbedda848@jessalway.com> rejected RCPT <insurance@domain.com>: unknown user
    2009-02-07 18:35:44 H=(36.148.227.124.broad.nn.gx.dynamic.163data.com.cn) [124.227.148.36] F=<waterbedda848@jessalway.com> rejected RCPT <jbyea@domain.com>: unknown user
    2009-02-07 18:35:44 H=(36.148.227.124.broad.nn.gx.dynamic.163data.com.cn) [124.227.148.36] F=<waterbedda848@jessalway.com> rejected RCPT <insurance@domain.com>: unknown user
    2009-02-07 18:35:44 H=(36.148.227.124.broad.nn.gx.dynamic.163data.com.cn) [124.227.148.36] F=<waterbedda848@jessalway.com> rejected RCPT <jbyea@domain.com>: unknown user
    2009-02-07 18:35:44 H=(36.148.227.124.broad.nn.gx.dynamic.163data.com.cn) [124.227.148.36] F=<waterbedda848@jessalway.com> rejected RCPT <insurance@domain.com>: unknown user
    2009-02-07 18:35:44 H=(36.148.227.124.broad.nn.gx.dynamic.163data.com.cn) [124.227.148.36] F=<waterbedda848@jessalway.com> rejected RCPT <jbyea@domain.com>: unknown user
    2009-02-07 18:35:44 unexpected disconnection while reading SMTP command from (36.148.227.124.broad.nn.gx.dynamic.163data.com.cn) [124.227.148.36]
    ------------------------------------------------------------

  2. #2
    Member rhenderson's Avatar
    Join Date
    Apr 2005
    Location
    Oklahoma
    Posts
    742

    Default

    That looks look like it is saying that, insurance@domain.com and jbyea@domain.com are receiving emails from a server in China and those addresses do not exist, i.e. user not found.
    Regards,
    Randy
    Affordable Web Hosting
    _________________________

  3. #3
    Member
    Join Date
    Nov 2004
    Posts
    44

    Default

    Hello,

    Email insurance@domain.com is hosted on our server and it is present on server and also configured correctly.

  4. #4
    Member rhenderson's Avatar
    Join Date
    Apr 2005
    Location
    Oklahoma
    Posts
    742

    Default

    But it appears the above email sender might be launching a dictionary attack which cPanel has built in a safeguard in exim to stop this kind of attack.
    Regards,
    Randy
    Affordable Web Hosting
    _________________________

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