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  1. #1
    Member
    Join Date
    Dec 2005
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    30

    Unhappy Exim failed after installing WHM SSL Certificate

    I am getting this email almost every second from my server now after installing an SSL Certificate I just purchased into WHM using the "Manage Server Certificates" WHM function.

    Error:
    "exim failed @ Wed May 6 16:09:56 2009. A restart was attempted automagically.
    Service Check Method: [tcp connect]

    Failure Reason: Timeout while trying to connect to service"

    SSL Cert installed just fine for WHM and cPanel, tried restarting chkservd, tried restarting cPanel, tried restart exim. Everything restarts fine without errors, but unless I completely shutdown exim the emails keep coming every second.

  2. #2
    Member
    Join Date
    Dec 2005
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    30

    Default

    Correction: Dang emails keep coming even after shutting down exim. What the heck? Help!!!!

  3. #3
    Technical Product Specialist cPanelDavidG's Avatar
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    Nov 2006
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    Houston, TX
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    Quote Originally Posted by zelf View Post
    Correction: Dang emails keep coming even after shutting down exim. What the heck? Help!!!!
    Are you sure that chkservd (cPanel/WHM's Service Monitor) isn't restarting Exim? Go to WHM -> Service Configuration -> Service Manager and uncheck Exim and Exim on another Port in the "Monitor" column to ensure Exim stays shut down when you manually shut it down. Though you may want to use this screen and uncheck both under the "Enabled" column to ensure the service is shut down. You can re-enable the service later on this same screen.

  4. #4
    Technical Product Specialist cPanelDavidG's Avatar
    Join Date
    Nov 2006
    Location
    Houston, TX
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    10,723
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Quote Originally Posted by zelf View Post
    I am getting this email almost every second from my server now after installing an SSL Certificate I just purchased into WHM using the "Manage Server Certificates" WHM function.

    Error:
    "exim failed @ Wed May 6 16:09:56 2009. A restart was attempted automagically.
    Service Check Method: [tcp connect]

    Failure Reason: Timeout while trying to connect to service"

    SSL Cert installed just fine for WHM and cPanel, tried restarting chkservd, tried restarting cPanel, tried restart exim. Everything restarts fine without errors, but unless I completely shutdown exim the emails keep coming every second.
    Regarding this initial issue of a SSL Cert installation causing Exim to be detected as failed, please let our technical analysts assist you: http://tickets.cPanel.net/submit

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