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  1. #1
    Member
    Join Date
    Nov 2003
    Location
    Australia
    Posts
    28

    Default Exim Mail delivery connection timeout

    Hi there,

    Can anyone tell me where the connection timeout value comes from... see the following log:

    Message 1NoLAp-0006Bq-PE is not frozen
    LOG: MAIN
    cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1NoLAp-0006Bq-PE
    delivering 1NoLAp-0006Bq-PE
    Connecting to mail10.****.com [64.34.174.151]:25 ... connected // {took 10 seconds}
    LOG: MAIN
    SMTP timeout while connected to mail10.****.com [**.**.174.151] after initial connection: Connection timed out // {took over 5 minutes to time out - see below}
    Connecting to mail10.***.com [208.77.101.79]:25 ... failed: Connection timed out (timeout=5m)
    LOG: MAIN


    What I'm referring to is the "timeout=5m" in the above log. I can't find any reference to this in exim configuration, well nothing that has any effect anyway. I don't know if this is a cPanel setting or it's getting info directly from the zone records or what. But, the point is, the mail server should NOT wait 5 MINUTES to timeout on a connection, particularly if there is another MX record it can try (and does eventually).

    Please help me find where to change this to maybe 15s.

    Thanks in advance for your help.

    Robyn

  2. #2
    Member
    Join Date
    Dec 2006
    Posts
    16

    Default

    Bumpinggggggg

  3. #3
    cPanel Quality Assurance Analyst cPanelDon's Avatar
    Join Date
    Nov 2008
    Location
    Houston, Texas, U.S.A.
    Posts
    2,554
    cPanel/Enkompass Access Level

    DataCenter Provider

    Default

    I recommend searching the official Exim documentation where available configuration directives are detailed:

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