Exim/Mail Segfaults and mail delivery fails when using MBOX on CURRENT

[kenrbnsn]

This morning I woke up to NO NEW MAIL in any of my mailboxes. When I check the mailqueue through WHM, I discovered all the mail was in the queue waiting. When I tried to deliver any of the messages, these messages are displayed:

Message 1Hw9OM-0004vd-MW is not frozen
LOG: MAIN
cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1Hw9OM-0004vd-MW
delivering 1Hw9OM-0004vd-MW
LOG: MAIN
<kenrbnsn@rbnsn.com>: virtual_sa_userdelivery transport output: An error was detected while processing a file of BSMTP input.
LOG: MAIN PANIC
== kenrbnsn@rbnsn.com R=virtual_sa_user T=virtual_sa_userdelivery defer (-24): Transport filter process failed (127): unable to execute command

This started about 7 hours ago when the nightly updates are usually applied.

How can this be fixed, since none of my customers are receiving email either.

WHM 11.1.0 cPanel 11.4.0-R13357
FEDORA 1 i686 - WHM X v3.1.0

Ken

[kenrbnsn]

It seems that something is wrong with SPAMD and it is not starting correctly. Neither is eximstats. I disabled both and the email is being delivered -- without the benefit of spamassassin doing its work.

Ken

[AusDataHost]

Iv got similar problems here, any ideas?

[iSage]

same here.

Looks like disabling spamassasin after the event is no good.

One work-around suggested to me was to forward mail to an account off site.

[cpanelnick]

Try this

/scripts/upcp --force
/scripts/buildeximconf
/scripts/restartsrv exim

[noorolhoda]

Originally Posted by cpanelnick

Try this

/scripts/upcp --force
/scripts/buildeximconf
/scripts/restartsrv exim

It didn,t work for me , any other idea ?

[HollyRidge]

Are you still running the old mbox format? If so that could be your problem. I got summoned into the office this morning (at around 1am) to fix several servers with this issue.

/scripts/convert2maildir

that will tell you which type you are running. If it tells you that maildir is not active and you are using mbox format then you will need to process the update and conversion.

[Cristian99]

No solution?
7 hours without email

CPANEL TECH ARE YOU HERE??

[forlinuxsupport]

open a support request with cpanel

then you can post their solution here so you can help all of us

[forlinuxsupport]

convert to Maidlir to fix the issue

[noorolhoda]

Originally Posted by HollyRidge

Are you still running the old mbox format? If so that could be your problem. I got summoned into the office this morning (at around 1am) to fix several servers with this issue.

/scripts/convert2maildir

that will tell you which type you are running. If it tells you that maildir is not active and you are using mbox format then you will need to process the update and conversion.

It worked !
Thanks

[Cristian99]

YESSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!
WORK

I FIXED 25 SERVER TOO WORK

BUT NOW is better update CPANEL?

[bradyb]

SORRY.. posted in wrong Forum section: visit http://forums.cpanel.net/showthread.php?t=67524


Mail is not coming in but I see them in Mail Queue Manager. This started last night.

WHM 11.1.0 cPanel 11.2.1-C11635
FEDORA 3 i686 - WHM X v3.1.0

Server Configuration >> Update Config

Config:
Cpanel: Manual and Current

Package Updates: Automatic

Security Package Updates: Automatic

All services are up

imap up
cpsrvd up
pop up
syslogd up
eximstats up
exim (exim-4.66-3_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md 5pass) up
ftpd up
named (9.2.5) up
spamd up
mysql (4.1.22-standard) up
exim-587 up
httpd (1.3.37 (Unix)) up
Server Load 0.34 (4 cpus)
Memory Used 9 %
Swap Used 0.00 %
Disk /dev/sda6 (/tmp) 2 %
Disk /dev/sda7 (/home) 22 %
Disk /dev/sda1 (/) 75 %
Disk /dev/sda2 (/usr) 40 %
Disk /dev/sda3 (/var) 39 %


Exim Configuration Editor


Main >> Service Configuration >> Exim Configuration Editor

Standard Options
Always set the "Sender:" header when the sender is changed from the actual sender. Unchecking this will stop "On behalf of" data in Microsoft(R) Outlook, but may limit your ability to track abuse of the mail system.
CHECKED: Verify the existence of email senders.
CHECKED: Use callouts to verify the existence of email senders.
Instead of showing the reason why sending a mail to a recipient would fail, show "The recipient cannot be verified. Please check all recipients of this message to verify they are valid."
Use the old transport based spamassassin system instead of the new acl style one.
Discard email for users who have exceeded their quota rather than keeping it in the queue.

[bradyb]

Please Help.. None of my clients on my server are receiving mail but they can send. Only thing I can think of is if the updates last night changed anything.... Please someone, i am desperate.. I see all the mail in mail queue manager...

[bradyb]

Mail is not coming in but I see them in Mail Queue Manager. This started last night. Please Help.. None of my clients on my server are receiving mail but they can send. Only thing I can think of is if the updates last night changed anything.... Please someone, i am desperate.. I see all the mail in mail queue manager... Any help is appreciated... And thanks ahead of time

WHM 11.1.0 cPanel 11.2.1-C11635
FEDORA 3 i686 - WHM X v3.1.0

Server Configuration >> Update Config

Config:
Cpanel: Manual and Current

Package Updates: Automatic

Security Package Updates: Automatic

All services are up

imap up
cpsrvd up
pop up
syslogd up
eximstats up
exim (exim-4.66-3_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md 5pass) up
ftpd up
named (9.2.5) up
spamd up
mysql (4.1.22-standard) up
exim-587 up
httpd (1.3.37 (Unix)) up
Server Load 0.34 (4 cpus)
Memory Used 9 %
Swap Used 0.00 %
Disk /dev/sda6 (/tmp) 2 %
Disk /dev/sda7 (/home) 22 %
Disk /dev/sda1 (/) 75 %
Disk /dev/sda2 (/usr) 40 %
Disk /dev/sda3 (/var) 39 %


Exim Configuration Editor


Main >> Service Configuration >> Exim Configuration Editor

Standard Options
Always set the "Sender:" header when the sender is changed from the actual sender. Unchecking this will stop "On behalf of" data in Microsoft(R) Outlook, but may limit your ability to track abuse of the mail system.
CHECKED: Verify the existence of email senders.
CHECKED: Use callouts to verify the existence of email senders.
Instead of showing the reason why sending a mail to a recipient would fail, show "The recipient cannot be verified. Please check all recipients of this message to verify they are valid."
Use the old transport based spamassassin system instead of the new acl style one.
Discard email for users who have exceeded their quota rather than keeping it in the queue.