exim won't restart via cpanel, major exim problems

[amaltemara]

I am having major exim problems.

When I restart exim via whm 'restart services' function, I get a message saying:

Attempting to restart exim
Waiting for exim to restart.... . . . . . . . . . . finished.
exim status
root 2751 0.2 0.1 3760 1448 ? S 11:11 0:00 antirelayd
exim has failed, please contact the sysadmin.

I can restart exim via /etc/init.d/exim restart, but it will then fail less than 1 day later...

/var/log/exim_mainlog doesn't show anything when whm is trying to restart exim...

I have followed the whm/cpanel instructions found here: http://servertune.com/kbase/entry/34/

<<<<
For the cPanel/WHM v11.x
Login to the WHM >> Main >> Service Configuration >> Exim Configuration Editor
Scroll down the page and click on the button "Reset All Configs to Default" then SSH to the server and run these commands at the prompt:

/scripts/buildeximconf
/scripts/mailperm
/scripts/eximup --force
>>>>


Here is the output of the last command: '/scripts/eximup --force'
Notice, it's still failing, and it gives me an error of /etc/exim.crt not found...

<<<<<<
Fetching http://diff.cpanel.net/exim/4.68-1/c...ildir.i386.rpm (0)....@209.85.80.214......connected......receiving...1%...2%...3%...4%...5%...6%...7%...8%...9%...10%...11%...12%...13%...14%...15%...16%...17%...18%...19%...20%...21%...22%...23%...24%...25%...26%...27%...28%...29%...30%...31%...32%...33%...34%...35%...36%...37%...38%...39%...40%...41%...42%...43%...44%...45%...46%...47%...48%...49%...50%...51%...52%...53%...54%...55%...56%...57%...58%...59%...60%...61%...62%...63%...64%...65%...66%...67%...68%...69%...70%...71%...72%...73%...74%...75%...76%...77%...78%...79%...80%...81%...82%...83%...84%...85%...86%...87%...88%...89%...90%...91%...92%...93%...94%...95%...96%...97%...98%...99%...100%......Done
Preparing... ########################################### [100%]
1:exim ########################################### [100%]
2008-01-05 11:15:19 non-existent configuration file(s): /etc/exim.conf
2008-01-05 11:15:19 non-existent configuration file(s): /etc/exim.conf
Enabled system filter options: fail_spam_score_over_200|attachments|spam_rewrite
Enabled ACL options in block ACL_RATELIMIT_BLOCK: 0tracksenders
Enabled ACL options in block ACL_RBL_BLOCK:
Enabled ACL options in block ACL_PRE_RECP_VERIFY_BLOCK: dictionary_attack
Enabled ACL options in block ACL_TRUSTEDLIST_BLOCK: trustedmailhosts
Enabled ACL options in block ACL_NOTQUIT_BLOCK: ratelimit
Enabled ACL options in block ACL_CONNECT_BLOCK: ratelimit|spammerlist
Enabled ACL options in block ACL_SPAM_BLOCK: deny_spam_score_over_200
Detected spam handling in acls, disabling spamassassin in routers & transports!.
SpamAssassin method remains unchanged
Configured options list is:
Provided options list is: hostlist senderverifybypass_hosts|hostlist skipsmtpcheck_hosts|hostlist spammeripblocks|hostlist backupmx_hosts|hostlist trustedmailhosts|domainlist user_domains|smtp_receive_timeout|ignore_bounce_errors_after|timeout_frozen_after|auto_thaw|callout_domain_negative_expire|callout_negative_expire|acl_smtp_connect|acl_smtp_notquit|spamd_address
Exim Insert Regex is: lookuphost|virtual_userdelivery|virtual_aliases|virtual_user|address_pipe|localuser
Exim Replace Regex is: virtual_sa_user|sa_localuser|virtual_sa_userdelivery|local_sa_delivery|central_filter|central_user_filter|democheck|fail_remote_domains|has_alias_but_no_mailbox_discarded_to_prevent_loop|literal|local_delivery|local_delivery_spam|localuser|localuser_spam|lookuphost|remote_smtp|userforward|virtual_aliases|virtual_aliases_nostar|virtual_user|virtual_user_spam|virtual_userdelivery|virtual_userdelivery_spam
Exim Match Insert Regex is: maildir_format|quota_directory
Adding maildir specific local_delivery to exim config
Adding maildir specific local_delivery_spam to exim config
Adding maildir specific address_pipe to exim config
Adding maildir specific virtual_userdelivery_spam to exim config
Adding maildir specific virtual_userdelivery to exim config
Exim version 4.68 #1 built 02-Sep-2007 09:21:16
Copyright (c) University of Cambridge 2006
Berkeley DB: Sleepycat Software: Berkeley DB 4.3.29: (January 7, 2007)
Support for: crypteq iconv() PAM Perl OpenSSL Content_Scanning Old_Demime Experimental_DomainKeys
Lookups: lsearch wildlsearch nwildlsearch iplsearch dbm dbmnz
Authenticators: cram_md5 plaintext spa
Routers: accept dnslookup ipliteral manualroute queryprogram redirect
Transports: appendfile/maildir autoreply pipe smtp
Size of off_t: 8
Configuration file passes test! New configuration file was installed.
Exim Perl Load List is: boxtrapper|checkpass_cphulkd|checkspam|checkspam2|checkuserquota|fast_accountfunc|fast_checkvalias|fast_isdemo|safefile|spam_acl_support
/etc/exim.pl.local installed!
chown: cannot access `/etc/exim.crt': No such file or directory
chown: cannot access `/etc/exim.key': No such file or directory
Waiting for exim to restart..............finished.

root 3570 0.2 0.1 3764 1452 ? S 11:15 0:00 antirelayd

exim has failed, please contact the sysadmin.
Installing latest version of antirelayd ... Done
/scripts/mailscannerupdate: This script should not be run manually. If you really wanted to do that, please add --force
exim: no process killed
exim: no process killed
Waiting for exim to restart..............finished.

root 3658 0.0 0.1 3760 1444 ? S 11:15 0:00 antirelayd

exim has failed, please contact the sysadmin.
Install Complete
>>>>>>>


I then when to WHM in 'manage service ssl certificates', and regenerated my certificate for exim, and executed the '/scripts/eximup --force' again, but still get the same results

Anybody have an idea where I need to look next????

I have successfully recieved mail, but only after adding my domain to /etc/localdomains and starting the service manually with /etc/init.d/exim start. But this is not the preferred method...

Thanks in advance!


but still the same thing

[beeheyv]

Try using /scripts/exim4 --force

[erick_paper]

I had the same problems. Reset all EXIM configurations, ACL etc. Then upcp-ed and did all the Exim reinstalls suggested on this thread and several others like it.

My exim is working for now, but I see these errors

LOG: MAIN
  failed to open DB file /var/spool/exim/db/wait-remote_smtp: Permission denied (euid=47 egid=12)
  SMTP>> QUIT

Why is this permission being denied?

[chirpy]

Make sure that all the files within the /var/spool/exim/ tree are owned by mailnull:mail. If there's still a problem, then you can stop exim and delete all the files in /var/spool/exim/db/ (don't delete the directory) and then restart exim. Exim will recreate the files within the /db directory as it needs them.