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  1. #1
    Member
    Join Date
    Dec 2006
    Posts
    6

    Default Failure

    Im getting the following error:

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

    email@shaw.ca
    SMTP error from remote mail server after initial connection:
    host idcmail.shaw.ca [24.71.223.11]: 554-idcmail.shaw.ca
    554 Your connection from IP has been rejected due to poor reputation.

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <nobody@server.domain.com>
    Received: from nobody by server.domain.com with local (Exim 4.69)
    (envelope-from <nobody@server.domain.com>)
    id 1MLLcw-00053l-1P; Mon, 29 Jun 2009 13:30:50 -0500
    To: Client <client email>
    Subject: How is everything?
    X-PHP-Script: domain.com/billing/admin/sendmessage.php for IP
    Date: Mon, 29 Jun 2009 14:30:50 -0400
    From: Billing <billing@domain.com>
    Message-ID: <35c00e67cd5ffdad59ee3469e209d61a@domain.com>
    X-Priority: 3
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    boundary="b1_35c00e67cd5ffdad59ee3469e209d61a"


    ---- Message Has Been Removed ----


    I have checked my IP for any blacklists, and my IP is clean. Is it because of the nobody@domain.com? If so, how do I change that? Thanks

  2. #2
    Registered User anoopkumar's Avatar
    Join Date
    Feb 2004
    Location
    India
    Posts
    6

    Default

    may be the receiving end using some custom settings, which cause this. You may need to contact them with this error.

  3. #3
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Jul 2005
    Location
    New Jersey, USA
    Posts
    397

    Default

    "554 Your connection from IP has been rejected due to poor reputation."

    That appears to be an issue with your ip, not the from address. It's possible it's a generic message though. Try sending it with smtp to avoid the nobody@ in the headers and see if it goes through.

    If it still doesn't work, contact them through another account (like gmail) and ask what filters they are using.

  4. #4
    Member MaestriaNick's Avatar
    Join Date
    Aug 2008
    Posts
    137

    Default

    SMTP error from remote mail server after initial connection:
    host idcmail.shaw.ca [24.71.223.11]: 554-idcmail.shaw.ca
    554 Your connection from IP has been rejected due to poor reputation.
    Though its an old post, I would like to shed some light on this. You are getting this error because your IP is blacklisted.

    Maestriatech.com
    If Someone can do it, We can do it better.
    24/7 Linux /Windows Server Support
    5+ years in the industry
    reachus@maestriatech.com

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