[help]How to make emails deliver to inbox and not junk box[help]

[justfrEe]

Please somebody should teach me what to do so that all emails i send will go to the recipients[yahoo and gmail] inbox not junk box. Thanks

[hostingtech]

There are many things you will need to ensure to make sure emails go to inbox instead of junk.

- Firstly the reputation of the IP of your server e.g. check the IP at Email Blacklist Check - See if your server is blacklisted
- Then make sure you have a proper rdns setup
- Then proper spf record and setting up domainkeys should be bonus
- Then avoid any forwarders setup or any domains on your server forwarding emails to yahoo or gmail , in such cases spam coming in to email accounts is forwarded to the gmail/yahoo/hotmail addresses the email will got to junk or will start getting greylisted before getting blocked.


These are some main steps you need to take or verify to have successful email delivery to inbox, in some cases you may need to submit your spf to hotmail to get the sending domain added them. And bulk main sending form submission may required for yahoo as well for shared hosting environment.

[cPanelTristan]

Hello justfrEe,

For the SPF and DomainKeys records mentioned in hostingtech's post, you can enable those in cPanel > Email Authentication area for the individual accounts.

You can mass enable them by running the following command:

for user in `ls -A /var/cpanel/users` ;do /usr/local/cpanel/bin/domain_keys_installer $user; done
for user in `ls -A /var/cpanel/users` ;do /usr/local/cpanel/bin/spf_installer $user ;done

Please note that new accounts will not have these created by default.

Thanks.

[d_t]

For Yahoo you need DKIM (not DomainKey) that is not supported by cPanel yet: http://forums.cpanel.net/f145/add-su...tml#post766341

[cPanelTristan]

You can consider using dkim_proxy to get it working for both domainkeys and dkim actually:

Setting up DKIMproxy with Exim for DKIM and DomainKeys signing » WPKG Blog » Blog Archive

I used to have a how-to on doing this on my computer forum, but I don't have that up currently. I might provide a guide on dkim_proxy at some point, although note that this is not officially supported in any capacity by cPanel.

[SoftDux]

One of our servers is currently blocked by Yahoo, and I just can't get it cleared up.

There are many things you will need to ensure to make sure emails go to inbox instead of junk.

- Firstly the reputation of the IP of your server e.g. check the IP at Email Blacklist Check - See if your server is blacklisted

mmmm, it's listed with backscatter.org - let's see if I can clear this up.

- Then make sure you have a proper rdns setup

Done

- Then proper spf record and setting up domainkeys should be bonus

Done

- Then avoid any forwarders setup or any domains on your server forwarding emails to yahoo or gmail , in such cases spam coming in to email accounts is forwarded to the gmail/yahoo/hotmail addresses the email will got to junk or will start getting greylisted before getting blocked.

How do you check all users to see who forwards to Yahoo?

These are some main steps you need to take or verify to have successful email delivery to inbox, in some cases you may need to submit your spf to hotmail to get the sending domain added them. And bulk main sending form submission may required for yahoo as well for shared hosting environment.

You can consider using dkim_proxy to get it working for both domainkeys and dkim actually:

Setting up DKIMproxy with Exim for DKIM and DomainKeys signing » WPKG Blog » Blog Archive

I used to have a how-to on doing this on my computer forum, but I don't have that up currently. I might provide a guide on dkim_proxy at some point, although note that this is not officially supported in any capacity by cPanel.

When will this be officially supported by cPanel?

[cPanelTristan]

When will this be officially supported by cPanel?

We plan support for DKIM in 11.32 per this thread:

http://forums.cpanel.net/f145/add-su...ail-77940.html

You are welcome to post to that thread to indicate your support for that feature. In the meantime, you are welcome to utilize the resource I provided to add dkim proxy to enable DKIM and DomainKeys on a cPanel machine.