Results 1 to 7 of 7

Thread: [help]How to make emails deliver to inbox and not junk box[help]

  1. #1
    Registered User
    Join Date
    Feb 2011
    Posts
    1

    Default [help]How to make emails deliver to inbox and not junk box[help]

    Please somebody should teach me what to do so that all emails i send will go to the recipients[yahoo and gmail] inbox not junk box. Thanks

  2. #2
    Registered Member
    Join Date
    Feb 2010
    Posts
    21

    Default Re: [help]How to make emails deliver to inbox and not junk box[help]

    There are many things you will need to ensure to make sure emails go to inbox instead of junk.

    - Firstly the reputation of the IP of your server e.g. check the IP at Email Blacklist Check - See if your server is blacklisted
    - Then make sure you have a proper rdns setup
    - Then proper spf record and setting up domainkeys should be bonus
    - Then avoid any forwarders setup or any domains on your server forwarding emails to yahoo or gmail , in such cases spam coming in to email accounts is forwarded to the gmail/yahoo/hotmail addresses the email will got to junk or will start getting greylisted before getting blocked.


    These are some main steps you need to take or verify to have successful email delivery to inbox, in some cases you may need to submit your spf to hotmail to get the sending domain added them. And bulk main sending form submission may required for yahoo as well for shared hosting environment.

  3. #3
    cPanel Staff cPanelTristan's Avatar
    Join Date
    Oct 2010
    Location
    somewhere over the rainbow
    Posts
    7,610
    cPanel/WHM Access Level

    Root Administrator

    Default Re: [help]How to make emails deliver to inbox and not junk box[help]

    Hello justfrEe,

    For the SPF and DomainKeys records mentioned in hostingtech's post, you can enable those in cPanel > Email Authentication area for the individual accounts.

    You can mass enable them by running the following command:

    Code:
    for user in `ls -A /var/cpanel/users` ;do /usr/local/cpanel/bin/domain_keys_installer $user; done
    for user in `ls -A /var/cpanel/users` ;do /usr/local/cpanel/bin/spf_installer $user ;done
    Please note that new accounts will not have these created by default.

    Thanks.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Technical Analyst III, Forums Specialist, cPanel Tech Support

    Submit a ticket | Check an existing ticket

  4. #4
    d_t
    d_t is offline
    Registered Member
    Join Date
    Sep 2003
    Location
    Bucharest
    Posts
    241

    Default Re: [help]How to make emails deliver to inbox and not junk box[help]

    For Yahoo you need DKIM (not DomainKey) that is not supported by cPanel yet: http://forums.cpanel.net/f145/add-su...tml#post766341

  5. #5
    cPanel Staff cPanelTristan's Avatar
    Join Date
    Oct 2010
    Location
    somewhere over the rainbow
    Posts
    7,610
    cPanel/WHM Access Level

    Root Administrator

    Default Re: [help]How to make emails deliver to inbox and not junk box[help]

    You can consider using dkim_proxy to get it working for both domainkeys and dkim actually:

    Setting up DKIMproxy with Exim for DKIM and DomainKeys signing » WPKG Blog » Blog Archive

    I used to have a how-to on doing this on my computer forum, but I don't have that up currently. I might provide a guide on dkim_proxy at some point, although note that this is not officially supported in any capacity by cPanel.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Technical Analyst III, Forums Specialist, cPanel Tech Support

    Submit a ticket | Check an existing ticket

  6. #6
    Registered Member
    Join Date
    May 2006
    Location
    Johannesburg, South Africa
    Posts
    988
    cPanel/WHM Access Level

    Root Administrator

    Default Re: [help]How to make emails deliver to inbox and not junk box[help]

    One of our servers is currently blocked by Yahoo, and I just can't get it cleared up.

    Quote Originally Posted by hostingtech View Post
    There are many things you will need to ensure to make sure emails go to inbox instead of junk.

    - Firstly the reputation of the IP of your server e.g. check the IP at Email Blacklist Check - See if your server is blacklisted
    mmmm, it's listed with backscatter.org - let's see if I can clear this up.


    Quote Originally Posted by hostingtech View Post
    - Then make sure you have a proper rdns setup
    Done

    Quote Originally Posted by hostingtech View Post
    - Then proper spf record and setting up domainkeys should be bonus
    Done

    Quote Originally Posted by hostingtech View Post
    - Then avoid any forwarders setup or any domains on your server forwarding emails to yahoo or gmail , in such cases spam coming in to email accounts is forwarded to the gmail/yahoo/hotmail addresses the email will got to junk or will start getting greylisted before getting blocked.
    How do you check all users to see who forwards to Yahoo?

    Quote Originally Posted by hostingtech View Post


    These are some main steps you need to take or verify to have successful email delivery to inbox, in some cases you may need to submit your spf to hotmail to get the sending domain added them. And bulk main sending form submission may required for yahoo as well for shared hosting environment.
    Quote Originally Posted by cPanelTristan View Post
    You can consider using dkim_proxy to get it working for both domainkeys and dkim actually:

    Setting up DKIMproxy with Exim for DKIM and DomainKeys signing » WPKG Blog » Blog Archive

    I used to have a how-to on doing this on my computer forum, but I don't have that up currently. I might provide a guide on dkim_proxy at some point, although note that this is not officially supported in any capacity by cPanel.
    When will this be officially supported by cPanel?
    • cPanel :: Fantastico :: RVSkin :: WHM :: ModernBill
    • Reseller Hosting :: SSL Certificates :: Domain Registrations :: Affiliate Program
    • Blog Hosting :: CMS Hosting :: Forum Hosting :: E-Commerce Hosting

    SoftDux- The Leaders in Software
    Use the coupon: cpanel-06 to get 20% off our packages

  7. #7
    cPanel Staff cPanelTristan's Avatar
    Join Date
    Oct 2010
    Location
    somewhere over the rainbow
    Posts
    7,610
    cPanel/WHM Access Level

    Root Administrator

    Default Re: [help]How to make emails deliver to inbox and not junk box[help]

    Quote Originally Posted by SoftDux View Post
    When will this be officially supported by cPanel?
    We plan support for DKIM in 11.32 per this thread:

    http://forums.cpanel.net/f145/add-su...ail-77940.html

    You are welcome to post to that thread to indicate your support for that feature. In the meantime, you are welcome to utilize the resource I provided to add dkim proxy to enable DKIM and DomainKeys on a cPanel machine.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Technical Analyst III, Forums Specialist, cPanel Tech Support

    Submit a ticket | Check an existing ticket

Similar Threads

  1. Replies: 3
    Last Post: 02-03-2013, 06:32 AM
  2. Replies: 3
    Last Post: 10-17-2011, 07:34 AM
  3. do not deliver emails
    By mehdisn in forum New User Questions
    Replies: 1
    Last Post: 01-22-2010, 09:31 PM
  4. don't deliver emails if SA is down
    By sehh in forum E-mail Discussions
    Replies: 1
    Last Post: 12-30-2008, 04:08 AM
  5. Is /home/user/mail/user/inbox legacy junk?
    By GTFO in forum E-mail Discussions
    Replies: 0
    Last Post: 08-15-2007, 12:40 PM
bargain