help! particular domain not receiving email sent by php script

[scorched]

hi all,

here's the scenario:
(1) using WEBMAIL on server1, sending from domain1 to domain2, domain3 and domain4 is OK.

(2) using PHP MAIL FUNCTION on server1, sending from domain1 to domain2 FAILS, but sending to domain3 and domain4 is OK.

has anyone here encountered the same problem? what could possibly be the reason why message sending fails on (2)?

more details:
domain1 is on server1 (running on whm/cpanel)
domain2 is on server2 (running on whm/cpanel)
domain3/4 are additional 3rd party domains used to check if mails are received.

domain2 has spamfilter, boxtrapper disabled


many thanks

[britsenigma]

You need to study the logs in real time.

Get to a shell prompt.

Try these commands (the locations of the files might vary depending on your os).

tail -f /var/log/maillog
tail -f /var/log/exim_mainlog

"-f" is short for follow.

If you know what email address to expect. Do this:
tail -f /var/log/exim_mainlog | grep mic@rosoft.com

Exim is SMTP maillog is for IMAP/POP3.

The error is what you should be interested in. Also, have you tried running the delivery troubleshooter, and making sure when you enter the email address specificed in the php script, that the server can actually mail it.

[scorched]

thank you for your reply. will do as advised.

Originally Posted by britsenigma

You need to study the logs in real time.

Get to a shell prompt.

Try these commands (the locations of the files might vary depending on your os).

tail -f /var/log/maillog
tail -f /var/log/exim_mainlog

"-f" is short for follow.

If you know what email address to expect. Do this:
tail -f /var/log/exim_mainlog | grep mic@rosoft.com

Exim is SMTP maillog is for IMAP/POP3.

The error is what you should be interested in. Also, have you tried running the delivery troubleshooter, and making sure when you enter the email address specificed in the php script, that the server can actually mail it.

[scorched]

hi. i got this line pertaining to the target email address:

{date time} {message id} {email address} R=lookuphost T=remote_smtp defer (-44): SMTP error from remote email mail server after RCPT TO:{email address}: host {email domain name} {IP address}: 451 Temporary local problem - please try later


how do i fix this error on the recipient server? where do i look?

many thanks

Originally Posted by britsenigma

You need to study the logs in real time.

Get to a shell prompt.

Try these commands (the locations of the files might vary depending on your os).

tail -f /var/log/maillog
tail -f /var/log/exim_mainlog

"-f" is short for follow.

If you know what email address to expect. Do this:
tail -f /var/log/exim_mainlog | grep mic@rosoft.com

Exim is SMTP maillog is for IMAP/POP3.

The error is what you should be interested in. Also, have you tried running the delivery troubleshooter, and making sure when you enter the email address specificed in the php script, that the server can actually mail it.

[InstaCarma_Tech]

Originally Posted by scorched

hi. i got this line pertaining to the target email address:

{date time} {message id} {email address} R=lookuphost T=remote_smtp defer (-44): SMTP error from remote email mail server after RCPT TO:{email address}: host {email domain name} {IP address}: 451 Temporary local problem - please try later


how do i fix this error on the recipient server? where do i look?

many thanks

Please check whether the domain is present in the '/etc/localdomains' file on the server.

[scorched]

Originally Posted by InstaCarma_Tech

Please check whether the domain is present in the '/etc/localdomains' file on the server.

what do you mean? the recipient domain should be in the localdomains file in the sending server?

thanks

[scorched]

already resolved this. had something to do with the exim configuration.