How not to ask for support

[amerrell]

To everyone that tries to seek support here though, as stated earlier, this is by no mean an official support channel. We have an excellent ticket system and some of the most able and helpful support staff in the industry who are passionate about fixing problems when they arise and genuinely want to help out customers that run into problems. (sorry for the run-on)

It may not happen as often if the Forums Link was removed from the support menu on the cPanel ticket system. It sure makes it look like the forum is an official support channel. That's how I got here.

[noimad1]

Well just for you veterans out there, I have to say over the past couple of years this forum has helped me more times then I can count.

I know that chirpy has personally answered many of my "noobish" threads, without regard for the time it takes him to do so.

So just remember guys for every one of these "mad" people out there, there are probably 100's of people like me that have gotten then help they needed from these forums.

So sorry to jack your thread, but I just wanted to pay my respect to those people who do answer questions regularly on this forum!

Thanks,
Damion

[FeeL]

I work with hosting services since '97, always onto a lot of forums and I can say that here we have one of the best.

Active Cpanel pro's always helping, and good community menbers!

The Cpanel support (not Forums) had some problems, in my point of view, in the past, but Kyle and Stephen helped me alot! Even more then other PAYD support professionals.
I know that Cpanel is payd too, but the support is only one of the services, not the main service.

Thanks People!

[wizbang]

i'm new but i agree!

[Somethingblue]

Thank you for this thread and for all the helpful developers and members that offer their time and efforts to assist others FOR FREE on these forums. I vote this thread stays stickied forever.