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Thread: huge cpu usage by exim and mailnull, please help...

  1. #1
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    Default huge cpu usage by exim and mailnull, please help...

    Hello,

    After the upgrade to cpanel 7 exim and mailnull are out of control.

    Sometimes reaching 50.00

    Here is the current process's running way to high.

    mailnull 29.22 1.06 0.0
    Top Process %CPU 19.0 /usr/sbin/exim -t -oem -oi -f <> -E19faJX-0005Ry-Vv
    Top Process %CPU 11.0 /usr/sbin/exim -t -oem -oi -f <> -E19faON-0005zA-09
    Top Process %CPU 1.6 /usr/sbin/exim -Mc 19faT4-0006Xb-UL
    root 14.77 3.10 1.8
    Top Process %CPU 14.0 /usr/sbin/exim -Mc 19faOM-0005z8-MF
    Top Process %CPU 9.0 /usr/sbin/exim -Mc 19faJX-0005Rs-Bx
    Top Process %CPU 6.5 /usr/sbin/exim -Mc 19faEh-0004wJ-RX

    I don't knoe much about exim so any help would be great..

    Also I have disabled exim in the service manager and the loads still continue.

    I just ran: /usr/local/cpanel/bin/convertmailman2

    And: /scripts/fixeverything

    I cleaned out the mail queue.

    While posting this I just got another exim error in another server:

    mailman 18.69 6.50 0.0
    Top Process %CPU 18.7 qrunner /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runnerOutgoingRunner:0:1 -s

    Should I switch to release on these servers?


    Thanks,

    Charles

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  2. #2
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    50? I feel sorry for you. May that Taz guy can help you sort out your huge loads with a bit of his hair color.

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  3. #3
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    I pray so


    Man.... this is crazyness..

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    It just hit 161.00 cpu???

    What's up the new mail? This bytes

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    What is this and why is running huge loads on normal running servers?

    qrunner /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runnerOutgoingRunner:0:1 -e

    Better yet how do I disable it?

    O.K. I stopped every service to calm the server down then enabled one by one and they seem to be o.k. for now.

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    Last edited by DWHS.net; 07-24-2003 at 03:33 AM.
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  6. #6
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    Originally posted by DWHS.net
    What is this and why is running huge loads on normal running servers?

    qrunner /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runnerOutgoingRunner:0:1 -e

    Better yet how do I disable it?

    O.K. I stopped every service to calm the server down then enabled one by one and they seem to be o.k. for now.

    cPanel.net Support Ticket Number:
    Mailman probably has the wrong hostname set in its config so it can't deliver its outgoing queue. If you put in a ticket we can check this out for you.

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  7. #7
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    O.K. thank,

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    Registered Member cPanel Partner NOC Badge jackal's Avatar
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    Having same problem what is the location name of config file please?

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    Having the same problems as well. Any information would be appreciated.

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    these are the processes that i see:

    mailman 17459 0.6 4.7 51176 49040 ? S Jul24 19:02 qrunner /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=ArchRunner:0:1 -s
    mailman 17460 0.0 0.3 6544 3952 ? S Jul24 0:07 qrunner /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=BounceRunner:0:1 -s
    mailman 17461 0.0 0.1 5780 1344 ? S Jul24 0:01 qrunner /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=CommandRunner:0:1 -s
    mailman 17462 0.0 0.3 6568 4116 ? S Jul24 0:38 qrunner /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=IncomingRunner:0:1 -s
    mailman 17464 0.0 0.1 5824 1320 ? S Jul24 0:25 qrunner /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=NewsRunner:0:1 -s
    mailman 17465 0.0 0.3 6520 4120 ? S Jul24 0:37 qrunner /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=OutgoingRunner:0:1 -s
    mailman 17466 0.0 0.3 6376 3568 ? S Jul24 0:26 qrunner /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=VirginRunner:0:1 -s
    Where is the location of the config file?

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    Default Thank you, Nick

    /scripts/fixmailman

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  12. #12
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    Wow, that helped alot... Verry cool,

    I now only have this to work on this:

    Top Process %CPU 18.0 /usr/sbin/sendmail -FCronDaemon -i -odi -oem root
    Top Process %CPU 16.0 /usr/sbin/exim -v -Mrm 19f1YZ-0006uj-5r
    Top Process %CPU 15.0 /usr/sbin/exim -v -Mrm 19f21c-0007MT-9z

    Any thoughts ? sorry I am not good with exim...

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    We now have the same issue with several of our servers.

    Is there a fix yet?

    Example:
    23418 mailnull 9 0 2348 2348 1780 S 0.9 0.4 0:00 /usr/sbin/exim -bd -q1h
    23459 mailnull 9 0 2348 2348 1780 S 0.9 0.4 0:00 /usr/sbin/exim -bd -q1h
    23473 mailnull 9 0 2348 2348 1780 S 0.9 0.4 0:00 /usr/sbin/exim -bd -q1h
    23475 mailnull 9 0 2348 2348 1780 S 0.9 0.4 0:00 /usr/sbin/exim -bd -q1h
    23429 mailnull 9 0 2348 2348 1780 S 0.7 0.4 0:00 /usr/sbin/exim -bd -q1h
    23432 mailnull 9 0 2348 2348 1780 S 0.7 0.4 0:00 /usr/sbin/exim -bd -q1h
    23463 mailnull 9 0 2348 2348 1780 S 0.7 0.4 0:00 /usr/sbin/exim -bd -q1h
    23470 mailnull 9 0 2348 2348 1780 S 0.7 0.4 0:00 /usr/sbin/exim -bd -q1h
    23476 mailnull 9 0 2348 2348 1780 S 0.7 0.4 0:00 /usr/sbin/exim -bd -q1h
    23477 mailnull 9 0 2348 2348 1780 S 0.7 0.4 0:00 /usr/sbin/exim -bd -q1h
    23479 mailnull 9 0 2348 2348 1780 S 0.7 0.4 0:00 /usr/sbin/exim -bd -q1h

  14. #14
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    I checked my exim folders input and msglog and both had about 4-8000 emails in it, all the same.

    They said address not found,

    I think this is a problem with the new exim creating a endless loop some where.

    But I don't think anyone will know but cpanel how to fix it but they just suggest to clean out the input and msglog folders, but the problem still exists.

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  15. #15
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    Unhappy Same problem here

    The 2 servers that have that version of cpanel are having the same problem. Can i just roll back the last cpanel upgrade? If so, how?

    cPanel.net Support Ticket Number: 20177

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