Inbox won't change messages

[ChrisFlynn18]

Sorry, a desperate newbie here. I've tried searching the forum, but to no avail. cPanel Build 10.9.0-CURRENT 70

Using Horde in CPanel, Outlook Express, and mail2web.com I'm having this problem, so I think it's server-side. I have hosting from dream-hosting.co.uk, so didn't set up my cpanel, but I'm hoping you'll be able to help.

In my email inbox, I can receive new messages. I use IMAP4. However, for the past few days, I've not been able to delete, purge, mark as read, or basically do anything to messages in the Inbox. I can copy them to other folders and manipulate them fine there though.

Other folders are fine. This used to work, but then stopped working. I moved ISPs recently, so changed my outbound SMTP address - although I don't see what this would have to do with server refreshes.

I don't have access to the server, but if there's anything obviously wrong, it might be helpful when I'm talking to my hosting people


Incidently, I'm the kinda guy who keeps his inbox totally clear, so I just want to delete everything that's in there... currently that inbox folder is 7533 k though with the mail I want to delete.

[ChrisFlynn18]

OK, does anyone have any suggestions of where I could ask, or where someone might know?

[ChrisFlynn18]

Fixed. That was suprisingly easy. I just logged into File Manager in my cPanel and renamed the 'inbox' file in the mail folder to 'inbox - old'. A new inbox (which behaves properly) was created and seems to function seamlessly