mail sent but not recieve

[Sarfaraz]

hello,
i can send mail by an account but i am unable to recieve email on that account.
help me out.

[chirpy]

You need to watch /var/log/exim_mainlog (on Linux) when you are sending an email to see what happens. If you don't see anything, then the mail isn't reaching the server and would suggest a DNS MX record problem.

[Sarfaraz]

thanks for your advice,
when i send the email from account, everything goes fine and mail is sent and received at particular address, but when i reply from particular address to the account, it is not received.
help me out.

[chirpy]

You still need to do as I suggested, i.e. SSH into the server as root and tail the exim mainlog when you send/receive an email.

[Sarfaraz]

i saw the exim mainlogs, when mail is sent it says completed, while receive is not taking place, so no mainlogs entry for recieve.

[chirpy]

Then that suggests that the email is not even reaching the server. That suggests a problem with the DNS zone configuration for the MX record on the authoritative name servers.