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  1. #1
    Member
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    Sep 2010
    Location
    Indiana
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    Default Mail settings not right

    This is what my Configure Mail Client Manual Settings look like:

    Manual Settings
    Mail Server Username: twitter+urpad.net
    Incoming Mail Server: mail.urpad.net
    Incoming Mail Server: (SSL) mail.urpad.net
    Outgoing Mail Server: mail.urpad.net (server requires authentication) port 25
    Outgoing Mail Server: (SSL) mail.urpad.net (server requires authentication) port 465
    Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
    Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

    This is what they should look like:

    Manual Settings
    Mail Server Username: twitter+urpad.net
    Incoming Mail Server: mail.urpad.net
    Incoming Mail Server: (SSL) mail.urpad.net
    Outgoing Mail Server: smtp.urpad.net (server requires authentication) port 25
    Outgoing Mail Server: (SSL) stmp.urpad.net (server requires authentication) port 465
    Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
    Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

    I have made the entries that are wrong bold to make them easier to see. Any pointers on to get this fixed will be welcomed with open arms.

  2. #2
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    Nov 2008
    Location
    Houston, Texas, U.S.A.
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    Quote Originally Posted by URPad View Post
    This is what my Configure Mail Client Manual Settings look like:

    Manual Settings
    Mail Server Username: twitter+urpad.net
    Incoming Mail Server: mail.urpad.net
    Incoming Mail Server: (SSL) mail.urpad.net
    Outgoing Mail Server: mail.urpad.net (server requires authentication) port 25
    Outgoing Mail Server: (SSL) mail.urpad.net (server requires authentication) port 465
    Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
    Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

    This is what they should look like:

    Manual Settings
    Mail Server Username: twitter+urpad.net
    Incoming Mail Server: mail.urpad.net
    Incoming Mail Server: (SSL) mail.urpad.net
    Outgoing Mail Server: smtp.urpad.net (server requires authentication) port 25
    Outgoing Mail Server: (SSL) stmp.urpad.net (server requires authentication) port 465
    Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
    Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

    I have made the entries that are wrong bold to make them easier to see. Any pointers on to get this fixed will be welcomed with open arms.
    It is normal for the "mail." sub-domain to be used by default and not "smtp." as the sub-domain. The sub-domain "mail.domain.tld" can be used by both incoming and outgoing mail systems, including IMAP, POP3, and SMTP mail server daemons.

  3. #3
    Member
    Join Date
    Sep 2010
    Location
    Indiana
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    Default

    How do I get it to use the smtp subdomain? I personally think it looks more professional to have that feature. I know it means nothing in the back hole of cPanel but it is the looks that I am worried about.
    URPad.net
    Claim your bad on the internet.

  4. #4
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    Nov 2008
    Location
    Houston, Texas, U.S.A.
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    Quote Originally Posted by URPad View Post
    How do I get it to use the smtp subdomain? I personally think it looks more professional to have that feature. I know it means nothing in the back hole of cPanel but it is the looks that I am worried about.
    It could be accomplished by creating a customized version of the cPanel X3 theme; however, I recommend and would personally consider submitting the idea as a feature request as I believe it seems reasonable to want to customize the sub-domain that is used, even if just for display purposes: Feature Requests for cPanel and WHM - cPanel Forums

  5. #5
    Member
    Join Date
    Sep 2010
    Location
    Indiana
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    Default

    Feture request has been submitted.

    http://forums.cpanel.net/f145/mail-s...tml#post687742
    URPad.net
    Claim your bad on the internet.

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