Multiple domains with email domains issue. please help

[Supra53231]

i run 3 domains on my cpanel hosting service,
2 addon domains and 1 domain for signing up with them.

my issue. for example:

www.domain1.com email is me@domain1.com with mail.domain1.com

BUT

Welcome to DOMAIN2.COM email is me@domain2.com with mail.domain1.com


when setting up a mail on outlook or thunderbird my mail.domain#.com doesn't work.

only one of the domains works.

how can i get me@domain1.com to go by mail.domain1.com
and get meagain@domain2.com go with mail.domain2.com.

like i mentioned above is that i am getting me@domain1.com with mail.domain2.com


programs i have for my mail in cpanel are:

Email accounts
Webmail
Boxtrapper
Spam Assassin
Forwarders
Auto Responders
Default Address
mailing lists
User level filtering
account level filtering
email delivery route
import addresses/ forwarders
email authentication
MX Entry

its driving me off the wall. because my main mail.domain.com is from an addon domain.

i want them to all have there own mail.domain.com not off another domains mail.domain.com


regards.

[KMK Enterprises]

How do you have the DNS set up for the add-on domains?

[cPanelDon]

If the "mail." sub-domain is not working for a specific domain, this should be investigated by the System Administrator. One possible cause is a missing "A" record for the "mail." sub-domain in the DNS zone for the domain where it does not work.

Please check to ensure the "mail." sub-domain exists in the DNS zone on the DNS/name servers that are authoritative for the domain name (i.e., on the DNS servers that are defined at the domain registrar).

[Supra53231]

ok as i just left it alone to do its thing, heres whats happening now. my addondomains are working for the mail. but the domain i registered with to get cpanel and whm on a server doesnt seem to be working . and im not sure whats going on with this thing. but so far. 2 addon-domains are working but the dedicated domain isnt working for mail.

is there anything to do with the MX Entry or what.

regards,
adam

[cPanelDon]

Originally Posted by Supra53231

... my addondomains are working for the mail. but the domain i registered with to get cpanel and whm on a server doesnt seem to be working ... so far 2 addon-domains are working but the dedicated domain isnt working for mail.

It will help to have some additional information and detail to help us troubleshoot the issue further.

1.) Am I correct to understand that the only thing not working for the "dedicated domain" is the "mail.domain.tld" sub-domain? If this is not a correct understanding, please try to carefully rephrase a detailed description of the precise symptom(s).

2.) Is the affected domain also used in the server hostname?

3.) Via root SSH access, what is the hostname displayed by the following command:

# hostname

What I'm looking for is something in a similar naming format to one of the following examples:
domain.tld
servername.domain.tld
servername.example.domain.tld

4.) Via root SSH access, what is the output from the following "dig" commands (where "domain.tld" should be replaced by the affected domain name):

# dig mail.domain.tld A +all
# dig @127.0.0.1 mail.domain.tld A +all

[Shyam Mohammed]

Hi,

You just need to make sure that mail.domain#.com are working and resolving to the correct Ip. You can check this using the simple ping tool, ie

ping mail.domain1.com
ping mail.domain2.com

These must resolve to the correct Ip address.

Also make sure that domain1 & domain2 are in the localdomains list.