Not able send email to any of AOL users

[crazyaboutlinux]

hi

we are not able send email to any of AOL users below are the last email log from the server .

if anyone know how to resolve this please update on this...
----------------------------------------------
2009-03-06 20:08:32 1LfbC3-0000sC-Uu <= test@fusiontechindia.com H=localhost (fusiontechindia.com) [127.0.0.1] P=esmtpa A=fixed_login:test@fusiontechindia.com S=877 id=1139.61.17.209.216.1236350311.squirrel@fusiontechindia.com T="test mail at 8:08"
2009-03-06 20:08:42 1LfbC3-0000sC-Uu ** jalaraminfotech@aol.com R=fail_remote_domains: The mail server could not deliver mail to jalaraminfotech@aol.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
2009-03-06 20:08:42 1LfbC3-0000sC-Uu Completed
----------------------------------------------

Thanks & Regards,
Nilesh

[Pixelpirat]

hi,

AOL says:

The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.

host -t mx fusiontechindia.com
fusiontechindia.com mail is handled by 0 fusiontechindia.com.

Where is your mx record?
IMHO you can't deliver mails to AOL without mx record


HTH
Pixelpirat

[crazyaboutlinux]

hi,

AOL says:


host -t mx fusiontechindia.com
fusiontechindia.com mail is handled by 0 fusiontechindia.com.

Where is your mx record?
IMHO you can't deliver mails to AOL without mx record


HTH
Pixelpirat

here is MX record details

[root@saturn ~]# dig -t MX fusiontechindia.com

; <<>> DiG 9.2.4 <<>> -t MX fusiontechindia.com
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 41581
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 1

;; QUESTION SECTION:
;fusiontechindia.com. IN MX

;; ANSWER SECTION:
fusiontechindia.com. 14400 IN MX 0 fusiontechindia.com.

;; AUTHORITY SECTION:
fusiontechindia.com. 86400 IN NS ns10.jinfo.net.
fusiontechindia.com. 86400 IN NS ns9.jinfo.net.

;; ADDITIONAL SECTION:
fusiontechindia.com. 14400 IN A 69.72.212.42

;; Query time: 0 msec
;; SERVER: 69.72.212.42#53(69.72.212.42)
;; WHEN: Sat Mar 7 11:13:07 2009
;; MSG SIZE rcvd: 115

[root@saturn ~]#

[Pixelpirat]

IMHO a mx record must be a FQDN (domain name and host name) e.g. mail.fusiontechindia.com
Your mx is only a domain name fusiontechindia.com

http://en.wikipedia.org/wiki/MX_record

[crazyaboutlinux]

IMHO a mx record must be a FQDN (domain name and host name) e.g. mail.fusiontechindia.com
Your mx is only a domain name fusiontechindia.com

http://en.wikipedia.org/wiki/MX_record

we have pointed this domain to 69.72.212.42 server & mail.fusiontechindia.com is pointing on the same

for your information earlier we got Retry Time Out Error now its coming this

DNS records
name class type data time to live
fusiontechindia.com IN TXT v=spf1 a mx ip4:69.72.212.42 ?all 14400s (04:00:00)
fusiontechindia.com IN MX
preference: 0
exchange: fusiontechindia.com
14400s (04:00:00)
fusiontechindia.com IN SOA
server: ns9.jinfo.net
email: saturn.inetindia.net
serial: 2009013103
refresh: 86400
retry: 7200
expire: 3600000
minimum ttl: 86400
86400s (1.00:00:00)
fusiontechindia.com IN NS ns9.jinfo.net 86400s (1.00:00:00)
fusiontechindia.com IN NS ns10.jinfo.net 86400s (1.00:00:00)
fusiontechindia.com IN A 69.72.212.42 14400s (04:00:00)
42.212.72.69.in-addr.arpa IN PTR saturn.inetindia.net 11421s (03:10:21)

[Pixelpirat]

we have pointed this domain to 69.72.212.42 server & mail.fusiontechindia.com is pointing on the same

Your mx isn't pointing to mail.fusiontechindia.com, he is pointing to fusiontechindia.com

If you changed it and it doesn't work again, then contact the postmaster of aol.
its possible that aol blocked your ip.

[sparek-3]

Are you able to send out any e-mail from your server?

Do a:

dig aol.com MX

from the server that you are trying to send from.

It looks like your server is not able to resolve aol.com or find any MX records for it. This may point to a problem with your DNS resolvers on your server.

[crazyaboutlinux]

Are you able to send out any e-mail from your server?

Do a:

dig aol.com MX

from the server that you are trying to send from.

It looks like your server is not able to resolve aol.com or find any MX records for it. This may point to a problem with your DNS resolvers on your server.

No, im not able to send out any email from our sever & not able to receive emails from AOL server

im getting below msg from our server check this

[root@saturn ~]# telnet mailin-01.mx.aol.com 25
mailin-01.mx.aol.com/25: Name or service not known


what do i do of this ??

Do a:

dig aol.com MX

Regards,
Nilesh

[sparek-3]

You need to do this on the shell on the server in question.

Is this a managed server or unmanaged server?

[crazyaboutlinux]

You need to do this on the shell on the server in question.

Is this a managed server or unmanaged server?

[root@saturn ~]# dig aol.com MX

; <<>> DiG 9.2.4 <<>> aol.com MX
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 38059
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 4, ADDITIONAL: 0

;; QUESTION SECTION:
;aol.com. IN MX

;; AUTHORITY SECTION:
aol.com. 16369 IN NS dns-01.ns.aol.com.
aol.com. 16369 IN NS dns-02.ns.aol.com.
aol.com. 16369 IN NS dns-06.ns.aol.com.
aol.com. 16369 IN NS dns-07.ns.aol.com.

;; Query time: 0 msec
;; SERVER: 69.72.212.43#53(69.72.212.43)
;; WHEN: Sat Mar 7 20:12:48 2009
;; MSG SIZE rcvd: 112

[root@saturn ~]#


this is a managed server

[sparek-3]

Talk to the datacenter about this. It looks like you don't have the correct DNS resolvers in your resolver set up.

You are not getting any answers to your aol.com MX record query from dig. This means that your server is not able to look up the aol.com DNS record and see where to send the messages to.

Your datacenter should be able to help you with this. They should have DNS resolvers for your server to use and they should be able to set these up for you.

[crazyaboutlinux]

can i check this at my end

i have complete shell & root access

Regards,
Nilesh

[nilesh_kolte]

Hello,

Seems that your domain don't have reverse DNS record.Add the RDNS for the domain also try to get the MX for aol.com from your server.



Regards,

[crazyaboutlinux]

hello,

thanks for your opinion but RDNS is already set you can check below for the same

DNS records
name class type data time to live
fusiontechindia.com IN TXT v=spf1 a mx ip4:69.72.212.42 ?all 14400s (04:00:00)
fusiontechindia.com IN MX
preference: 0
exchange: fusiontechindia.com
14400s (04:00:00)
fusiontechindia.com IN SOA
server: ns9.jinfo.net
email: saturn.inetindia.net
serial: 2009013103
refresh: 86400
retry: 7200
expire: 3600000
minimum ttl: 86400
86400s (1.00:00:00)
fusiontechindia.com IN NS ns10.jinfo.net 86400s (1.00:00:00)
fusiontechindia.com IN NS ns9.jinfo.net 86400s (1.00:00:00)
fusiontechindia.com IN A 69.72.212.42 14400s (04:00:00)
42.212.72.69.in-addr.arpa IN PTR saturn.inetindia.net 12086s (03:21:26)

-- end --

[mtindor]

As somebody has already pointed out, your resolvers don't know how to find AOL.COM.

Your resolvers are listed in /etc/resolv.conf

If the nameservers in /etc/resolv.conf are the nameservers that your provider gave to you to use, contact them and tell them that their resolvers are broken.

dig aol.com mx @resolver.qwest.net
- if your resolvers are working they should show similar to this

Mike