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  1. 07-19-2009 01:40 PM #1
    craigvansant
    craigvansant is offline
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    Default not receiving an return or bounce email

    I'm struggling to find out why I am not receiving or seem to be receiving any bounced or return email on any of the domains from my cpanel / whm exim server. No bounced or returned email it seems. I'm not sure where to start. I was receiving in the past on the same server but not now. Any ideas where to start?

    This is the case through POP3 or SMTP and email headers show correct Return-Path. I can supply a copy of the headers if it will help anyone.

    thanks
    Last edited by craigvansant; 07-19-2009 at 01:47 PM.
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  2. 07-19-2009 11:38 PM #2
    logicsupport
    logicsupport is offline
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    Default

    Hi,

    Please provide the result of the following command

    telnet localhost 110

    If you are not getting a proper result, then please restart pop service , using
    /scripts/restartsrv_cppop

    Also provide the last 100 lines of your exim mail log using

    tail -100 /var/log/exim_mainlog

    Or Are you referring c-panel/whm alerts ? please confirm.

    Awaiting your reply.
    LogicSupport.com - Support That Makes Sense!
    Quality Server Management & Web Hosting Support
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  3. 07-20-2009 12:07 PM #3
    craigvansant
    craigvansant is offline
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    Default not receiving an return or bounce email

    I do get alerts from WHM at the email addresses I've designated. All the mail on the server seems to work fine with the exception of not getting an ...
    "RE: Mail delivery failed: returning message to sender" when I send to an invalid email address. I was getting the return message in January of this year. There were no changes to server that I know of since. I just sent this test message from server.

    2009-07-20 09:51:23 1MSw5D-0006id-KT <= alan@retentiontool.com H=68-190-253-195.dhcp.ccmn.ca.charter.com (craiglaptop) [68.190.253.195] P=esmtpa A=fixed_login:alan@retentiontool.com S=1755 id=NGECKHEDJFFDBDHNMDNMAENFDMAC.alan@retentiontool.com
    2009-07-20 09:51:23 1MSw5D-0006id-KT => asdfasdf34567@hotmail.com R=send_to_gateway T=remote_smtp_signer H=127.0.0.1 [127.0.0.1]
    2009-07-20 09:51:23 1MSw5D-0006id-KT -> yuritod2345@yahoo.com R=send_to_gateway T=remote_smtp_signer H=127.0.0.1 [127.0.0.1]
    2009-07-20 09:51:23 1MSw5D-0006id-KT -> rufas@craigthewebguy.com R=send_to_gateway T=remote_smtp_signer H=127.0.0.1 [127.0.0.1]
    2009-07-20 09:51:23 1MSw5D-0006id-KT Completed
    I sent the same through another server I used and I get the expected "RE: Mail delivery failed: returning message to sender" If it helps I could forward screen shots of setup. Here are the last 100 lines you requested:

    Thanks

    2009-07-20 09:40:27 1MSvuc-0006aP-BE Completed
    2009-07-20 09:43:00 1MSvx5-0006bH-SH <= preoccupyinga9@silverfalls.k12.or.us H=(189107210025.user.veloxzone.com.br) [189.107.210.25] P=esmtp S=1576 id=000d01ca0958$15929360$6400a8c0@preoccupyinga9
    2009-07-20 09:43:00 SMTP call from (189107210025.user.veloxzone.com.br) [189.107.210.25] dropped: too many unrecognized commands (last was "")
    2009-07-20 09:43:00 1MSvx5-0006bH-SH => retentio <reach@retentiontool.com> R=localuser T=local_delivery
    2009-07-20 09:43:00 1MSvx5-0006bH-SH Completed
    2009-07-20 09:43:22 1MSvxR-0006bc-JL <= accommodatingse450@simw.com H=(189107210025.user.veloxzone.com.br) [189.107.210.25] P=esmtp S=8215 id=000d01ca0958$267c41d0$6400a8c0@accommodatingse450
    2009-07-20 09:43:23 1MSvxR-0006bc-JL => retentio <reach@retentiontool.com> R=localuser T=local_delivery
    2009-07-20 09:43:23 1MSvxR-0006bc-JL Completed
    2009-07-20 09:44:28 1MSvyP-0006bE-FQ <= tamm@affordabledegrees.com H=(chello089074185041.chello.pl) [89.74.185.41] P=esmtp S=32664 id=ed1901ca0957$d85de3f0$9615b7d1@affordabledegrees.com
    2009-07-20 09:44:28 1MSvyP-0006bE-FQ => retentio <reach@retentiontool.com> R=localuser T=local_delivery
    2009-07-20 09:44:28 1MSvyP-0006bE-FQ Completed
    2009-07-20 09:44:42 H=(190-49-174-169.speedy.com.ar) [190.49.174.169] F=<etween@awnet.com> rejected RCPT <denise.lamont@vlucid.com>:
    2009-07-20 09:44:43 unexpected disconnection while reading SMTP command from (190-49-174-169.speedy.com.ar) [190.49.174.169]
    2009-07-20 09:46:55 H=68-190-253-195.dhcp.ccmn.ca.charter.com (craiglaptop) [68.190.253.195] F=<alan@retentiontool.com> rejected RCPT <rufas@vlucid.com>:
    2009-07-20 09:47:24 1MSw1L-0006gA-TN <= deem22@sterling-bahamas.com H=(ABTS-North-Dynamic-149.171.162.122.airtelbroadband.in) [122.162.171.149] P=esmtp S=2373 id=000d01ca0958$b8d7c180$6400a8c0@deem22
    2009-07-20 09:47:24 1MSw1L-0006gA-TN => retentio <siltro@retentiontool.com> R=localuser T=local_delivery
    2009-07-20 09:47:24 1MSw1L-0006gA-TN Completed
    2009-07-20 09:47:51 H=68-190-253-195.dhcp.ccmn.ca.charter.com (craiglaptop) [68.190.253.195] F=<alan@retentiontool.com> rejected RCPT <rufas@vlucid.com>:
    2009-07-20 09:49:01 H=68-190-253-195.dhcp.ccmn.ca.charter.com (craiglaptop) [68.190.253.195] F=<alan@retentiontool.com> rejected RCPT <rufas@vlucid.com>:
    2009-07-20 09:49:50 1MSw3h-0006hT-L0 <= luxuryPens@munich.com H=([79.183.102.106]) [79.183.102.106] P=esmtp S=1885 id=000e01ca0959$1571cf80$6a66b74f@munich.com
    2009-07-20 09:49:50 1MSw3h-0006hT-L0 => retentio <johnsmithsvt@retentiontool.com> R=localuser T=local_delivery
    2009-07-20 09:49:50 1MSw3h-0006hT-L0 Completed
    2009-07-20 09:50:12 H=68-190-253-195.dhcp.ccmn.ca.charter.com (craiglaptop) [68.190.253.195] F=<alan@retentiontool.com> rejected RCPT <rufas@vlucid.com>:
    2009-07-20 09:50:56 H=68-190-253-195.dhcp.ccmn.ca.charter.com (craiglaptop) [68.190.253.195] F=<alan@retentiontool.com> rejected RCPT <rufas@vlucid.com>:
    2009-07-20 09:51:23 1MSw5D-0006id-KT <= alan@retentiontool.com H=68-190-253-195.dhcp.ccmn.ca.charter.com (craiglaptop) [68.190.253.195] P=esmtpa A=fixed_login:alan@retentiontool.com S=1755 id=NGECKHEDJFFDBDHNMDNMAENFDMAC.alan@retentiontool.com
    2009-07-20 09:51:23 1MSw5D-0006id-KT => asdfasdf34567@hotmail.com R=send_to_gateway T=remote_smtp_signer H=127.0.0.1 [127.0.0.1]
    2009-07-20 09:51:23 1MSw5D-0006id-KT -> yuritod2345@yahoo.com R=send_to_gateway T=remote_smtp_signer H=127.0.0.1 [127.0.0.1]
    2009-07-20 09:51:23 1MSw5D-0006id-KT -> rufas@craigthewebguy.com R=send_to_gateway T=remote_smtp_signer H=127.0.0.1 [127.0.0.1]
    2009-07-20 09:51:23 1MSw5D-0006id-KT Completed
    2009-07-20 09:52:35 H=(jaimesai-513f6d) [83.213.140.249] F=<lila5@micro-net.com> rejected RCPT <lila5@vlucid.com>:
    2009-07-20 09:52:35 unexpected disconnection while reading SMTP command from (jaimesai-513f6d) [83.213.140.249]
    2009-07-20 09:53:59 1MSw7j-0006lX-Aj <= hardlinersdol022@spr.fr H=(WNQKTAEND) [201.57.18.2] P=esmtp S=1087 id=000d01ca0959$a0c53ae0$6400a8c0@hardlinersdol022
    2009-07-20 09:53:59 1MSw7j-0006lX-Aj => mailsend <mailsend@retentiontool.com> R=virtual_user T=virtual_userdelivery
    2009-07-20 09:53:59 1MSw7j-0006lX-Aj Completed
    2009-07-20 09:55:43 1MSw9O-0006nL-KL <= sunbeamsod@stelkoelectric.com H=(BZJWKHYBB) [118.96.84.138] P=esmtp S=2354 id=000d01ca0959$e97f3dd0$6400a8c0@sunbeamsod
    2009-07-20 09:55:43 1MSw9O-0006nL-KL => retentio <johnsonmailsend@retentiontool.com> R=localuser T=local_delivery
    2009-07-20 09:55:43 1MSw9O-0006nL-KL Completed
    2009-07-20 09:56:10 1MSw9q-0006o4-GQ <= imprudent85@isking.com H=(bzq-84-109-119-254.red.bezeqint.net) [84.109.119.254] P=esmtp S=2415 id=000d01ca0959$cfd93b60$6400a8c0@imprudent85
    2009-07-20 09:56:11 1MSw9q-0006o4-GQ => retentio <lucidomailsend@retentiontool.com> R=localuser T=local_delivery
    2009-07-20 09:56:11 1MSw9q-0006o4-GQ => mailsend <mailsend@retentiontool.com> R=virtual_user T=virtual_userdelivery
    2009-07-20 09:56:11 1MSw9q-0006o4-GQ Completed
    2009-07-20 09:56:57 1MSwAb-0006pU-6H <= bourbaki6@relrecords.com H=(premiersoftsocola.iasi.rdsnet.ro) [82.77.21.4] P=esmtp S=8310 id=000d01ca0959$c1c912c0$6400a8c0@bourbaki6
    2009-07-20 09:56:57 1MSwAb-0006pU-6H => retentio <uljnescbr@retentiontool.com> R=localuser T=local_delivery
    2009-07-20 09:56:57 1MSwAb-0006pU-6H Completed
    2009-07-20 09:57:13 H=(adsl-89-132-35-87.monradsl.monornet.hu) [89.132.35.87] F=<illusorygoz2@ripplekorp.com> rejected RCPT <kyle.ramonabm@vlucid.com>:
    2009-07-20 09:57:13 H=(adsl-89-132-35-87.monradsl.monornet.hu) [89.132.35.87] F=<illusorygoz2@ripplekorp.com> rejected RCPT <olen@vlucid.com>:
    2009-07-20 09:57:21 H=(adsl-89-132-35-87.monradsl.monornet.hu) [89.132.35.87] F=<thermionicqfz39@reliantcomms.com> rejected RCPT <kyle.ramonabm@vlucid.com>:
    2009-07-20 09:57:21 H=(adsl-89-132-35-87.monradsl.monornet.hu) [89.132.35.87] F=<thermionicqfz39@reliantcomms.com> rejected RCPT <olen@vlucid.com>:
    2009-07-20 09:57:21 H=(adsl-89-132-35-87.monradsl.monornet.hu) [89.132.35.87] F=<lifesavingqj57@reapermini.com> rejected RCPT <kyle.ramonabm@vlucid.com>:
    2009-07-20 09:57:21 H=(adsl-89-132-35-87.monradsl.monornet.hu) [89.132.35.87] F=<lifesavingqj57@reapermini.com> rejected RCPT <olen@vlucid.com>:
    2009-07-20 09:57:24 Start queue run: pid=26292
    2009-07-20 09:57:24 End queue run: pid=26292
    root@host [/home/ayoung]#
    Last edited by Infopro; 07-20-2009 at 01:16 PM.
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  4. 07-20-2009 12:35 PM #4
    craigvansant
    craigvansant is offline
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    Default sorry forgot this - not receiving an return or bounce email

    root@host [/home/ayoung]# telnet localhost 110
    Trying 127.0.0.1...
    Connected to localhost.
    Escape character is '^]'.
    +OK POP3 host [cppop 20.0] at [127.0.0.1]
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