problems after a cPanel update

[floppyfringe]

It seems there has been a cPanel update and a custom exim script has now stopped working

LOG: MAIN PANIC Error in system filter: failed to open filter log file "/var/log/filter.log": Permission denied (euid=507 egid=505)

Can anyone suggest how I can get it working again? When I comment out all the logfile /var/log/filter.log 0644
and logwrite lines everything but the logging works as it should, so i'm 99.9% sure it's the logging that is failing, filters work as before

Thanks

[webstyler]

same issue here !

[Giannis78]

Same issue here
WHM 11.28.64
I see from mail log
2011-01-11 11:07:19 1Pb1Tu-0000yU-5F Error in system filter: failed to open filter log file "/var/log/exim_mainlog": Permission denied (euid=507 egid=512)

[floppyfringe]

Well nice to know I'm not the only one with the problem, has anyone from cPanel got a clue how to fix it?

[cPanelDon]

It seems there has been a cPanel update and a custom exim script has now stopped working

LOG: MAIN PANIC Error in system filter: failed to open filter log file "/var/log/filter.log": Permission denied (euid=507 egid=505)

Can anyone suggest how I can get it working again? When I comment out all the logfile /var/log/filter.log 0644
and logwrite lines everything but the logging works as it should, so i'm 99.9% sure it's the logging that is failing, filters work as before

Thanks

What Exim customizations were applied?

What is the "custom exim script" that stopped working? How was this implemented; how does it integrate with the Exim configuration?

[activa]

The same probleme here ..

any solution for this

Error in system filter: failed to open filter log file "/var/log/filter.log": Permission denied (euid=506 egid=503)

[activa]

Resolved by adding the chown for exim filter file

chown cpaneleximfilter:cpaneleximfilter /var/log/filter.log

Hope this be helpful

[LinuxTechie]

Hello,

Thanks for a new info!

[crazyaboutlinux]

The same probleme here ..

any solution for this

Delivering All Messages in Queue

LOG: MAIN
cwd=/usr/local/cpanel/whostmgr/docroot 2 args: /usr/sbin/runq -v
LOG: queue_run MAIN
Start queue run: pid=3317
delivering 1PmZaQ-00032y-TW (queue run pid 3317)
LOG: MAIN PANIC
Error in system filter: failed to open filter log file "/var/log/exim_mainlog": Permission denied (euid=512 egid=514)
delivering 1PhWaQ-0006rd-TI (queue run pid 3317)

[cPanelTristan]

Check the ownership and file permissions on /var/log/exim_mainlog location, since it is reporting in the error the file with the issue (/var/log/exim_mainlog). The ownership and permissions should be the following:

# ls -lah /var/log/exim_mainlog
-rw-r----- 1 mailnull mail 2.5M Mar 22 17:58 /var/log/exim_mainlog

[Giannis78]

Hello
i am still having this problem
Permission on exim_mainlog is as mentioned above but i still see
2011-04-21 12:09:23 1PeDZZ-0001yq-HU Error in system filter: failed to open filter log file "/var/log/exim_mainlog": Permission denied (euid=504 egid=504)

Any solution on this?

Thank you

[cPanelJared]

You also need to check the permissions of every directory up the tree. A permissions problem on a parent directory could cause permission on /var/log/exim/mainlog to be denied.

The permissions and ownerships on the file and its parent directories should be like this:

# ls -alh /var/log/exim_mainlog
-rw-r----- 1 mailnull mail 197K Apr 21 08:33 /var/log/exim_mainlog

# ls -alh /var/
total 198K
drwxr-xr-x 27 root root  4.0K Apr 11 11:55 ./
drwxr-xr-x 27 root root  4.0K Apr 20 21:53 ../
...
...
drwxr-xr-x 11 root root  4.0K Apr 21 04:06 log/

# ls -alh /
total 314K
drwxr-xr-x  27 root root 4.0K Apr 20 21:53 ./
drwxr-xr-x  27 root root 4.0K Apr 20 21:53 ../
...
...
drwxr-xr-x  27 root root 4.0K Apr 11 11:55 var/

If you see any difference in the permissions or ownerships on your server compared to what I just gave you, you need to change them.

[cPanelJared]

If the permissions information I gave you above does not help, please submit a ticket, so that we can log in, find the problem and fix it for you. There is no charge to submit a ticket, and tickets with services (such as Exim) down are given emergency status and treated with priority until the service is back up.