"REJECTED - Bad HELO - Host impersonating

[Solokron]

I just recently transferred accounts over to a new server. The server is setup in DNS, RDNS, etc. It is what it says it is in terms of ping etc and has been active for five days now.

I have a client having his email rejected from some mail servers with

"550 "REJECTED - Bad HELO - Host impersonating" though.

Any ideas?

[Solokron]

Any help would be greatly appreciated.

Thank you,

[cPanelDavidG]

You may want to let our technical analysts take a look at this for you: http://tickets.cPanel.net/submit

[neonix]

Hi,

check with your host if they have setup the reverse dns entry (PTR) for your main i.p. to match your hostname?

[rporto]

Hi,

I'm having exactly the same problem. I have an older server mydomain.com and I recently ordered am additional server mydomain.com.br.

My clients in the new machine can't send e-mail from their accounts to accounts in the older server, ex.:

user@userdomain.org.br to me@mydomain.com

My older server replies:
SMTP error from remote mail server after MAIL FROM:<user@userdomain.org.br> SIZE=1655:
host mydomain.com [xxx.xxx.xxx.xxx]: 550 "REJECTED - Bad HELO - Host impersonating [main.mydomain.com.br]"

Solokron, did you have your problem solved?

Any answers will be highly appreciated.

Cheers,
Ricardo

[Solokron]

My issue was DNS/RDNS related.

Hi,

I'm having exactly the same problem. I have an older server mydomain.com and I recently ordered am additional server mydomain.com.br.

My clients in the new machine can't send e-mail from their accounts to accounts in the older server, ex.:

user@userdomain.org.br to me@mydomain.com

My older server replies:
SMTP error from remote mail server after MAIL FROM:<user@userdomain.org.br> SIZE=1655:
host mydomain.com [xxx.xxx.xxx.xxx]: 550 "REJECTED - Bad HELO - Host impersonating [main.mydomain.com.br]"

Solokron, did you have your problem solved?

Any answers will be highly appreciated.

Cheers,
Ricardo

[hermit]

I'm having a reverse problem as well. Is WHM/Cpanel supposed to be setting up reverses? I'm comparing now and not a single in-addr.arpa in the new setup named.conf that I can see compared to the old server.

[Solokron]

Typically your data center administers PTR records. If they have delegated RDNS to you check out the following thread:
http://forums.cpanel.net/showthread....&highlight=PTR

We administrate our RDNS and the instructions in the thread work wonderfully for us and is very quick.

I'm having a reverse problem as well. Is WHM/Cpanel supposed to be setting up reverses? I'm comparing now and not a single in-addr.arpa in the new setup named.conf that I can see compared to the old server.